Underwriting Administrator (Financial Lines)

Starr Underwriting; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance organization is seeking an administrative support person for its Underwriting division. You will be responsible for data entry, quality assurance, and assisting with various internal processes. This role is critical for maintaining operational standards and ensuring accurate policy management.

Qualifications

• Strong attention to detail in data handling.
• Ability to manage multiple priorities and workflows.
• Excellent communication skills for internal and external interactions.

Responsibilities

• Enter risk and policy data into the Underwriting system.
• Conduct quality assurance checks.
• Assist with credit control and support the credit control team.

Job description

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

To support the Underwriting division through defined administrative responsibilities.

• Enter risk and policy data in to the Underwriting system(s) within the defined Service Level Agreements.
• Undertake peer-to-peer quality assurance checks within the defined Service Level Agreements.
• Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner.
• Process unmatched USMs within the defined Service Level Agreements and escalate any issues through the appropriate channels.
• Ensure all tasks are completed for month-end close.
• Assist with credit control and provide support to the credit control team with aged debt and excess cash queries when required.
• Attend team, departmental and divisional meetings to build, and maintain, internal relationships and continue understanding of the business.
• Scan and store all documentation in to the document management storage folders as required.
• Ensure that Underwriting files are complete and accurate. Obtain any outstanding items from the underwriting team.
• Assist with, and drive forward, company projects as required.
• Assist with the training of new team members and act as a Subject Matter Expert as requested by the management team.
• Undertake other appropriate ad-hoc tasks as requested by the management team.
• Maintaining business logs and renewal pipeline spreadsheets.
• Assist with peer review
• Ensure PBQA/CC is complete
• Assist with collating information for binder/lineslip renewals
• Assist FL Portfolio analyst as required
• Responsibilities are all internal focused, UWAs will be required to deal with brokers and external third parties. Thinking aged debt, chasing brokers for missing file documents, etc.
• Assist with internal and external audits
• Ad hoc reporting as required
• Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
• Operate within the Company’s standards for Treating Customers Fairly.
• Manage any potential conflicts of interest to avoid disrepute to the company’s integrity.
• Advise Compliance of any complaints immediately.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.