Underwriting Administrator

The Depository Trust & Clearing Corporation (DTCC); Wrexham; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Health and life insurance

Pension

Paid Time Off and family care leaves

Flexible/hybrid work model

Job summary

DTCC in the United Kingdom (Wales) invites applications for an underwriting role. The position offers a hybrid work model with three days onsite and two remote days, and a salary range with bonus potential.

The role supports underwriting operations, ensuring accurate processing, risk-aware decisions, and excellent client service while collaborating with internal teams and external partners.

Qualifications

• Bachelor's degree preferred but not essential.
• Minimum 2 years of experience in similar roles.
• Strong customer service focus and attention to detail.

Responsibilities

• Executes on operational processes by following documented procedures and job aides, able to suggest improvements.
• Takes ownership of workload and ensures deliverables meet competing priorities.
• Builds knowledge of department controls and mitigates risk.
• Maintains focus on client service and timely responses.
• Builds relationships with internal and external partners to resolve issues and drive improvements.

Education

Bachelor's degree

Job description

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

• Salary range £27000-£29000 per annum with bonus
• Comprehensive health and life insurance and well‑being benefits
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role

Being a member of the Underwriting team you will excel in delivering range of tasks and procedures and excels in delivering a quality client experience. A keen eye for detail, a focus on excellent customer service and ability to handle a multifaceted workload are essential qualities for a successful specialist.

Underwriting is the entry point for securities to be made eligible for DTC services. An eligible security is one that is freely tradable is qualified to be held at DTC and serviced through DTC's electronic book‑entry system. Products and services offered includes the New Issue Eligibility Program which allows underwriters, DTC participants or Issuer Paying Agents to submit eligibility requests for new and secondary security offerings and to create and service Money Market Instruments (MMI). Securities that are eligible for DTC are provided the full set of Asset Services. Securities that do not meet DTC's standards for eligibility can qualify for Custody Eligibility. This is a service that enables DTC Participants to leverage the DTC vault to secure and track such physical certificates and take part in a subset of Asset Services products.

Your Primary Responsibilities

• Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency. Processes specialized workflows, resolves exceptions, assists with complex inquiries.
• Takes ownership of workload, ensures deliverables are met in line competing priorities.
• Builds knowledge of department controls. Aligns risk and control processes into day‑to‑day responsibilities to monitor and mitigate risk, escalates appropriately.
• Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
• Builds and maintains positive relationships with internal and external partners to facilitate issue resolution, process improvements, and risk reduction.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications

• Bachelor's degree preferred but not essential

Talents Needed For Success

• Minimum 2 years of experience
• Collaborates well within and across teams.
• Communicates openly with team members and others.
• Works with the team to review deliverables and ensure quality and accuracy.
• Adheres to established rules and procedures when performing work.

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.