Underwriter & Credit And Customer Care Agent

JR United Kingdom; Liverpool; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading luxury automotive finance company is seeking an experienced Credit Underwriter & Customer Care Agent for their Liverpool office. This role involves managing the complete credit lifecycle and dealing with high-value finance cases, requiring exceptional attention to detail and strong stakeholder management skills.

Qualifications

• Solid experience in underwriting and credit analysis.
• Background in captive automotive finance highly desirable.
• Confident and detail-oriented credit professional.

Responsibilities

• Managing end-to-end credit processes including KYC and approvals.
• Structuring complex finance deals with Sales teams.
• Liaising with internal teams and external partners.

Skills

Stakeholder Management

Credit Analysis

Problem Solving

Communication

Job description

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Underwriter & Credit And Customer Care Agent, liverpool

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Client:

HERTS RESOURCING GROUP LIMITED

Location:

liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

Underwriter & Credit And Customer Care Agent

Motor Finance - Slough

40-45k plus car and flexible benefits

We’re partnering with a leading player in the luxury automotive finance sector to find an experienced Credit Underwriter to join their high-performing international Underwriting & Customer Care team. This is a unique chance to work at the intersection of performance, prestige, and precision—supporting elite clientele with bespoke leasing and credit solutions across private and corporate segments.

The Role

You’ll be part of a collaborative, fast-paced team responsible for the full credit lifecycle, acting as a key partner between internal stakeholders and the clients elite European dealership network.

Key responsibilities include:

• Managing end-to-end credit processes: KYC, credit checks, analysis, approvals, documentation, and monitoring
• Structuring complex, high-value finance deals with Sales teams and dealers
• Acting as a credit SME for both private and corporate client segments
• Liaising with internal teams (tax, legal, compliance) and external partners to ensure smooth application flow
• Overseeing contract management, including settlements and extensions
• Handling invoicing, payments, and customer support with exceptional attention to detail
• Supporting continuous process improvement and cross-market standardization initiatives
• Covering occasional Saturday shifts (half-day, limited throughout the year)

Your Profile

We’re looking for a confident, detail-oriented credit professional with strong stakeholder management skills and experience in high-value, client-focused environments.

You should bring:

• Solid experience in underwriting and credit analysis (leasing, financing, loans, or similar)
• Background in captive automotive finance highly desirable
• Strong communication, problem-solving, and commercial skills

For more information please contact Vicky 01992 411 545