Under Cover - Loss Prevention Officer

Fahrenheit Security Ltd; City of Westminster; On-site; GBP 16,000 - 23,000; Full time

Job summary

Fahrenheit Security Ltd is recruiting a plain clothes store detective to work in a busy fashion store on Oxford Street, London. The role requires strong loss prevention and customer service skills.

You will patrol retail premises with other security officers, observe potential shoplifters, and report incidents. A Frontline DS SIA license and BS 7858 history are essential, with right to work in the UK.

The position pays £14.00 per hour, with days Wednesday to Sunday and variable bank holidays.

Qualifications

• Experience in a similar security role is a must.
• Excellent communication and customer service skills.
• Physically fit and able to work in a fast-paced retail environment.
• Frontline DS SIA license required.
• Right to work in the UK.
• Verifiable employment history to BS 7858.

Responsibilities

• Observe and deter shoplifting using strong observation skills.
• Work in plain clothes as part of a security team.
• Call the police and provide descriptions.
• Take witness statements and write short reports.
• Provide evidence in court when required.
• Use radios, alarms, mirrors, and electronic tags.

Skills

Observant

Detail-oriented

Good memory

Think on your feet

Calm under pressure

Excellent people skills

Work independently

Highly organized

Discreet

Resourceful

Tenacious

Multitasking

Experience in similar role

Physically fit

Health and safety awareness

Knowledge of procedures

Job description

Fahrenheit Security is currently recruiting for a plain clothes store detective to work in a busy fashion store in Oxford St, London. The nearest tube station in Oxford St.

Skill set required:

• Observant.
• Detail-oriented.
• Good memory.
• Able to think on your feet.
• Calm under pressure.
• Excellent people skills.
• Able to work independently.
• Highly organized.
• Discreet.
• Resourceful.
• Tenacious.
• Good at multitasking.
• Experience in a similar role is a must.
• Physically fit to undertake given tasks.
• Health and safety awareness and knowledge.
• Knowledge of relevant procedures.

The ideal candidate will have great loss prevention awareness and be capable of working in a fast-paced retail environment. The nature of this role demands the officer to be an excellent communicator utilizing customer service and loss prevention skills.

Responsibilities:

• You would use your observation skills to spot and prevent theft of products and also identify and deter pickpockets.
• You will work wearing plain clothes and as part of a team of security officers.

You would:

• Observe and follow potential shoplifters and pickpockets.
• Call the police and describe what you have seen.
• Take evidence from witnesses.
• Write short reports.
• Sometimes give evidence in court.
• You would have the power to challenge anyone trying to leave the store with stolen goods. You may also be involved in preventing the use of stolen credit cards.
• You would use many different tools in your work, such as radios, loop alarms, mirrors, and electronic tags on goods.
• Patrol Retail Store Premises, Investigate Disturbances, and Monitor Entry and Exit Points of the Retail Store.
• Call Help in Emergency Situations, Circulate Among Customers, and Operate.
• Support regular security officers.

Days: Wednesday - Sundays (Bank holidays, Easter, Xmas, and New Year, may vary).

Rate: £14.00 per hour.

Essential Requirements:

• Current Frontline DS SIA license
• Verifiable employment history to BS 7858
• Right to work in the UK.
• Ability to work on your own and be part of a team.
• Flexibility.
• Discipline.
• Confidence in dealing with the public.
• Strong verbal communication skills.
• Good written communication skills.

Fahrenheit Security Ltd is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, sex, gender reassignment, marital status, religious belief, sexual orientation, disability, marriage / civil partnership, or age. We will look at every applicant on their merit