Ultrasound & Imaging Admin Specialist

West Hertfordshire Teaching Hospitals NHS Trust; Watford; On-site; GBP 19,000 - 23,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Clerical Officer to join the Ultrasound/Radiology administration team. This full-time role (37.5 hours) runs Monday to Friday across St Albans City Hospital and Hemel Hempstead General Hospital, providing patient-focused administrative support.

You will manage radiology and ultrasound appointments, referrals and waiting lists, using PAS, CRIS, PACS and IEP to maintain accurate records and timeliness, while liaising with clinicians and

Qualifications

• Excellent communication and customer service skills.
• Organised and able to prioritise effectively in a busy environment.
• Confident working in a fast-paced clinical admin setting.

Responsibilities

• Manage radiology and ultrasound appointments, referrals and waiting lists.
• Process referrals, book examinations and monitor pathway targets.
• Coordinate appointments with clinics and advise patients on preparation requirements.
• Escalate risks to patient access or waiting time breaches as needed.

Skills

Communication skills

Customer service

Organised

Prioritisation

Tools

PAS

CRIS

PACS

IEP

Job description

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Clerical Officer to join the Ultrasound/Radiology administration team. This full-time role (37.5 hours) runs Monday to Friday across St Albans City Hospital and Hemel Hempstead General Hospital, providing patient-focused administrative support.

You will manage radiology and ultrasound appointments, referrals and waiting lists, using PAS, CRIS, PACS and IEP to maintain accurate records and timeliness, while liaising with clinicians and