UK Sales Assistant (Chain 5)

Mountain Warehouse; Livingston; On-site; GBP 18,000 - 23,000; Full time

Job summary

Mountain Warehouse seeks a passionate Sales Assistant to enhance customer service and teamwork in its Livingston store. The role involves daily operations, adhering to company policies, and fostering a supportive environment. With opportunities for rewards and a stable work atmosphere, this is a great chance to join a company committed to improving the shopping experience.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Length of service awards

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicator with a friendly demeanor.
• Reliable team player.

Responsibilities

• Assist in daily store operations while ensuring compliance.
• Process transactions accurately and maintain store cleanliness.
• Support and train colleagues by sharing knowledge.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Job description

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UK Sales Assistant (Chain 5), Livingston

Client: Mountain Warehouse

Location: Livingston, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: dc2995925ef0

Job Views: 14

Posted: 18.06.2025

Expiry Date: 02.08.2025

Job Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. You will maintain high presentation standards and create a welcoming atmosphere, representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Support and train new and existing team members by sharing knowledge and skills.

Operational Excellence

• Assist in daily store operations, ensuring compliance with company policies and procedures.
• Process transactions accurately with various payment methods.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and stocked.
• Stay informed about product features, promotions, and pricing to assist customers effectively.
• Help set up and execute in-store promotions and displays to drive sales.
• Build strong connections with customers by understanding their needs and providing tailored solutions.
• Address customer inquiries and concerns promptly and professionally.
• Represent Mountain Warehouse with enthusiasm and professionalism.
• Work with the team to meet and exceed sales targets.
• Support store management in identifying growth opportunities and improvements.

Ideal Candidate

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly demeanor.
• Energetic, driven, and effective in completing tasks.
• Reliable team player.

What’s in it for you?

• Monthly Bonus Scheme: Performance-driven bonuses with achievable targets.
• 50% Colleague Discount across Mountain Warehouse and Animal, plus a uniform allowance twice a year.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Colleague Referral Incentive.
• Supportive, stable work environment.
• Length of service awards.

Join us in shaping a memorable shopping experience and creating a legacy. Embrace the adventure and be the driving force of positive change!

At Mountain Warehouse, we’re passionate about helping customers enjoy the outdoors. We focus on sustainability and design quality products for adventure and everyday exploration. Our team is united by a love for the outdoors, exceptional customer service, and teamwork. We value individuality, diversity, and inclusion, aiming to build a workplace where everyone feels valued and empowered. If you’re excited about retail, adventure, and making a difference, we’d love to hear from you!