UK Sales Assistant (Chain 2)

TN United Kingdom; Diss; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in retail is seeking a Sales Assistant to join their team. In this role, you will ensure the store operates efficiently while delivering exceptional customer service. You will maintain high presentation standards and foster a welcoming atmosphere, all while prioritizing health and safety. The ideal candidate is enthusiastic about retail, excels in teamwork, and is committed to providing outstanding service. Join this dynamic environment where your contributions will help shape an exceptional shopping experience and drive sales success.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Length of service awards

Qualifications

• Passionate about retail and committed to outstanding customer service.
• Reliable team player with a friendly demeanor and effective task completion.

Responsibilities

• Assist in daily store operations and ensure compliance with policies.
• Engage with customers to understand their needs and provide tailored solutions.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Job description

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Are you passionate about retail and providing exceptional customer service?

Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Position: Sales Assistant

You’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm, all while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Support and train new and existing team members by sharing knowledge and skills.

Operational Excellence

• Assist in daily store operations, ensuring compliance with company policies and procedures.
• Process transactions accurately, handling various payment methods efficiently.
• Keep the sales floor clean, organised, and visually appealing, with fully stocked and attractively displayed products.
• Stay informed about product features, promotions, and pricing to assist customers effectively.
• Help set up and execute in-store promotions and displays to drive sales.
• Engage with customers to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally.
• Represent Mountain Warehouse with enthusiasm and professionalism, creating a welcoming atmosphere.
• Work with the team to meet and exceed sales targets, contributing to a motivated workplace.
• Support store management in identifying growth opportunities and improvements.

Ideal Candidate

• Committed to outstanding customer service.
• Enthusiastic about retail and eager to share that passion.
• Excellent communicators with a friendly demeanor.
• Energetic, driven, and effective in task completion.
• Reliable team players who are trustworthy.

What We Offer

• Monthly Bonus Scheme: Performance-based bonuses with achievable targets.
• 50% Colleague Discount and a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Supportive and stable working environment.
• Length of service awards.

Join us in shaping an exceptional experience and creating a lasting legacy. Embrace the adventure and be a catalyst for positive change!

At Mountain Warehouse, we’re passionate about helping customers enjoy the outdoors. We focus on sustainability and design quality products for adventure and everyday exploration. Our team shares a passion for the outdoors, exceptional service, and collaborative success.

We value individuality, diversity, and teamwork, committed to an inclusive workplace where everyone feels valued and empowered. Whether creating in-store experiences, innovating behind the scenes, or shaping our brand’s future, every role contributes to bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we want to hear from you!