UK Sales Assistant (Chain 1)

Mountain Warehouse; Wells; On-site; GBP 40,000 - 60,000; Part time

Job summary

Mountain Warehouse is seeking a passionate UK Sales Assistant for their Wells location. The role focuses on delivering exceptional customer service, collaborating with team members, and maintaining store operations. Ideal candidates are enthusiastic, reliable, and effective communicators. Join a supportive team and enjoy benefits like a monthly bonus scheme and generous discounts.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Length of service awards

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicator with a friendly demeanor.
• Reliable and trustworthy team player.

Responsibilities

• Assist in day-to-day operations, ensuring compliance with policies.
• Build strong connections with customers and address inquiries.
• Work with the team to meet and exceed sales targets.

Skills

Customer Service

Team Collaboration

Communication

Job description

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Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 9 June 2025

Department: UK Retail

Location: Wells (WEL)

Compensation: £7.55 - £12.21 / hour

Role Overview

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

1. Team Collaboration:
   • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
   • Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
   • Share knowledge and skills to support and train both new and existing team members.
2. Operational Excellence:
   • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
   • Process transactions accurately, handling various payment methods efficiently.
   • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
   • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
   • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
3. Customer Engagement:
   • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
   • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
   • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming environment.
4. Sales & Performance:
   • Work with the team to meet and exceed sales targets, contributing to a high-performing workplace.
   • Support store management in identifying growth opportunities and improvements.

Ideal Candidate Attributes

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly demeanor.
• Energetic, driven, and effective at completing tasks.
• Reliable and trustworthy team player.

Benefits

• Monthly Bonus Scheme: Performance-based bonuses with achievable targets.
• 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Auto-enrolment Pension scheme.
• Stable and supportive working environment.
• Length of service awards.

Additional Information

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail

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