UK Sales Assistant (Chain 1)

Mountain Warehouse; St. Ives; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading retail company as a Sales Assistant in St. Ives, where you'll provide exceptional customer service and support a collaborative team environment. You will ensure operational excellence and enhance the shopping experience while contributing to sales targets. Enjoy a part-time role with a monthly bonus scheme, generous colleague discounts, and a supportive work atmosphere.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Auto-enrolment Pension scheme

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicators with a friendly and approachable demeanour.

Responsibilities

• Assist in day-to-day operations, ensuring compliance with company policies.
• Build strong connections with customers, addressing inquiries promptly.
• Work with the team to meet and exceed sales targets.

Skills

Customer Service

Team Collaboration

Communication

Job description

Join to apply for the UK Sales Assistant (Chain 1) role at Mountain Warehouse

1 day ago Be among the first 25 applicants

Join to apply for the UK Sales Assistant (Chain 1) role at Mountain Warehouse

Get AI-powered advice on this job and more exclusive features.

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 15 June 2025

Department: UK Retail

Location: St Ives Cambridge (SIC)

Compensation: £7.55 - £12.21 / hour

Role Overview

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

1. Team Collaboration:
   • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
   • Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
   • Share knowledge and skills to support and train both new and existing team members.
2. Operational Excellence:
   • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
   • Process transactions accurately, handling various payment methods efficiently.
   • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
   • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
   • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
3. Customer Engagement:
   • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
   • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
   • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
4. Sales & Performance:
   • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
   • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Ideal Candidate Traits

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Reliable and trustworthy team players.

What’s in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and additional rewards.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Auto-enrolment Pension scheme.
• A stable, successful, and supportive environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail