UK Sales Advisor (H/F)

JobAffinity; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Bonuses

Staff discount

28 days holiday (incl. bank holidays)

Pension scheme

Contribution to WSET courses

Regular training sessions

Job summary

Nicolas is seeking enthusiastic candidates for a shop advisor role in the UK retail wine and spirits market. You will start with product training, build knowledge, and progress toward assistant manager and then full store manager, with ongoing development and events participation.

The role offers a competitive basic salary with bonuses, staff discounts, and a clear path to advancement. Training, wine knowledge growth, and pension contributions are provided.

Qualifications

• Some sales or other retail experience.
• Desire to provide great customer service.
• Wine and spirits knowledge with willingness to learn more.
• Ability to work alone or as part of a team.
• Flexible to work weekdays and weekends.
• Basic computer literacy.
• Right to work in the UK.

Responsibilities

• Generate sales in a proactive manner.
• Advise customers on best product for their requirements and ideal food matches.
• Encourage customers through store-specific events, offers and loyalty scheme.
• Work alone with confidence or efficiently as part of a team.
• Merchandising the shop floor and window displays.
• Ensuring accurate stock management and stock taking.
• Implementing and understanding promotions.
• Ensuring that the store is clean and tidy at all times.
• Attending training sessions when required.
• Responsible retail – learning the company code of conduct, health and safety best practices, alcohol sales law and taking a personal license exam.

Skills

Sales experience

Customer service

Wine knowledge

Willingness to learn

Teamwork

Flexibility

Basic computer literacy

Job description

United Kingdom of Great Britain and Northern Ireland

Nicolas has seduced generations of customers since 1822 with the quality of its products and the high level of service provided by its wine advisors.

We are currently looking for people that have a passion for wines and spirits and want to develop a career in the challenging world of retail.

Starting from a shop advisor role you will be trained to further your product knowledge and improve your sales skills. If you prove yourself then there is the opportunity to become an assistant manager, and then a full store manager, learning along the way.

At Nicolas we believe in the growth and development of our teams to deliver the best service to our customers, giving you an exciting place to continue your journey in the drinks industry.

Poste

The main job responsibilities

• Generating sales in a proactive manner
• Advising our customers on the best product for their requirements and ideal food matches
• Encouraging customers through store-specific events, offers and our loyalty scheme
• Working alone with confidence or efficiently as part of a team
• Merchandising the shop floor and window displays
• Ensuring accurate stock management and stock taking
• Implementing and understanding promotions
• Ensuring that the store is clean and tidy at all times
• Attending training sessions when required
• Responsible retail – learning the company code of conduct, health and safety best practices, alcohol sales law and taking a personal license exam

What we offer

• The chance to work for a specialist wine & spirits retailer
• Regular training sessions and activities to increase your product knowledge and further your sales skills
• Contribution towards the cost of WSET courses
• The challenge to help develop a store on a day-to-day basis
• The possibility of progressing to a deputy and full store manager position
• A competitive basic salary plus bonuses
• Special staff discount on products purchased from the company
• 28 days holiday allowance (including 8 bank holidays)
• Contribution to company pension scheme

The ideal candidate will have

• Some sales or other retail experience
• The desire to provide great customer service
• Some wine and spirits knowledge and the willingness to learn more
• A can-do attitude and the ability to solve problems under pressure
• The ability and willingness to work alone or as part of a team
• Flexibility to work weekdays and weekends
• Basic computer literacy
• Lots of enthusiasm for the drinks industry
• The right to work within the UK

Pay: From £24,000 per year full-time (40 hours a week)/ £12.75 hour part-time (ideally30-35 hours a week)