UK Operations Manager

ZipRecruiter; Northampton; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading company in security solutions is seeking a UK Operations Manager to oversee nationwide service delivery. This role focuses on leading field operations, managing a team, and ensuring high service standards in a technology-driven environment. Competitive salary and car allowance included, with opportunities for career progression.

Benefits

Car allowance

Company pension scheme

Private healthcare

Career development opportunities

Death in service

Retail Discounts

Qualifications

• Significant experience in operational leadership in security/technical services.
• Strong understanding of security systems like CCTV and remote monitoring.
• Willingness to travel across the UK.

Responsibilities

• Oversee UK field operations and manage an operational team.
• Implement compliance with industry standards and health & safety.
• Monitor KPIs and drive service quality improvements.

Skills

Leadership

Team Management

Communication

Commercial Acumen

Job description

Job Description

UK Operations Manager – Security & Field Services
UK-Wide (Home-based with Travel
Full-Time
Up to £60,000 + Car Allowance (£6.5k allowance)

Are you a proven leader in security operations or a related field services industry? We're seeking a results-driven UK Operations Manager to lead and scale our partners nationwide service delivery across the UK.

This is a pivotal role in a fast-growing business offering cutting-edge, technology-driven security solutions to clients across construction, infrastructure, and public sectors.

The Role:

You’ll be responsible for overseeing UK field operations, managing a growing team of engineers and central staff. Your mission: deliver excellent customer service, efficient operations and solid customer delivery!

Key Responsibilities:

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Lead field operations

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Manage, mentor, and expand a dispersed operational team across multiple UK regions.

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Ensure smooth coordination with planning, logistics, customer care, and commercial teams.

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Monitor KPIs and drive continuous improvements in service quality and operational efficiency.

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Implement and uphold strict compliance with industry standards and health & safety legislation.

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Drive strategic expansion of operations in line with business growth.

About You

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Significant experience in an operational leadership role within security, facilities management, telecoms, or a related technical services sector.

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Strong understanding of mobile or temporary security systems, CCTV, or remote monitoring is highly desirable.

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Hands-on leader with excellent team management and communication skills.

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Commercially astute and confident working with data and performance metrics.

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Willing to travel across the UK and work flexibly when required.

What’s in It for You

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Salary up to £60,000

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Car allowance - £6.5k

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Company pension scheme & private healthcare

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Key leadership role in a high-growth, innovative company

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Career development and progression opportunities

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Death in service

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Holiday

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Retail Discounts

Apply today to hear more