UK Operations Lead - Survey & Digital Eng.

Woolpert; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Cutting‑edge geospatial tools

Flexible working options

Wellbeing support

Ownership opportunities

Performance-related bonus

Job summary

Murphy Geospatial - A Woolpert Company is seeking an experienced Senior Operations Manager to lead day-to-day operational performance across UK Survey & Digital Engineering teams in London. You will own resource planning, utilisation, and project delivery, balancing workloads to maximise capacity and profitability.

You will act as the primary escalation point for operational and client issues, driving improvements with Sales and Finance to align pipelines and capacity.

Qualifications

• At least 3 years in a senior operations or management position.
• Strong experience managing resources and utilisation across multiple teams or departments.
• Good commercial and financial understanding, including budgets, forecasting, WIP and project profitability.
• Experience overseeing project delivery and resolving operational and client challenges.
• Strong stakeholder and client management skills.
• An understanding of health, safety, quality and technical standards.
• A degree or relevant professional experience within surveying, engineering, construction or a related discipline would be advantageous.
• The ability to travel to UK offices, project sites and client locations when required.
• The right to work in the UK and fluent English language skills.

Responsibilities

• Lead and support Operations Managers across our UK Survey & Digital Engineering teams.
• Take ownership of resource planning and utilisation, balancing workloads across teams to maximise capacity and productivity.
• Oversee operational performance, ensuring projects are delivered on time, within budget and to the required standards.
• Drive strong commercial and financial performance, including revenue, margins, forecasting and project profitability.
• Act as a senior escalation point for operational and client issues, taking ownership of resolutions and recovery plans.
• Work closely with Sales and Finance to align project pipeline, resources and future capacity requirements.
• Identify opportunities to improve operational processes, efficiency and consistency across teams.
• Build a culture of accountability, collaboration and continuous improvement, while supporting the development and retention of our people.

Skills

Senior leadership experience

Resource planning

Commercial & financial awareness

Stakeholder management

Travel flexibility

Fluent English

Education

Degree or relevant experience in surveying/engineering/construction

Job description

Murphy Geospatial - A Woolpert Company is seeking an experienced Senior Operations Manager to lead day-to-day operational performance across UK Survey & Digital Engineering teams in London. You will own resource planning, utilisation, and project delivery, balancing workloads to maximise capacity and profitability.

You will act as the primary escalation point for operational and client issues, driving improvements with Sales and Finance to align pipelines and capacity.