UK&I People Consulting - Payroll Advisory and Time & Attendance - Senior Manager

Ernst & Young Advisory Services Sdn Bhd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading global consulting firm as a Senior Manager in Payroll Advisory, where you will lead client engagement teams, drive project implementations, and shape the future of workforce management. The role demands expertise in HR technology and strong consulting skills to enhance client operations and customer satisfaction. Embrace this opportunity to develop your career and positively impact client businesses in a diverse and inclusive environment.

Qualifications

• Significant consulting experience required.
• Experience with UKG Pro or other T&A solutions preferred.
• Demonstrated experience in project management and leading teams.

Responsibilities

• Lead client engagement teams and manage project budgets.
• Develop quality services and maintain productive client relationships.
• Provide feedback and training to team members.

Skills

Project management

Client engagement

Problem solving

Communication skills

Business analytical skills

Education

Bachelor's degree or equivalent experience

Tools

UKG Pro

Excel

PowerPoint

Job description

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Location: London

Other locations: Primary Location Only

Requisition ID: 1617950

At EY, we’re all in to shape your future with confidence.

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Join EY and help to build a better working world.

UK&I People Consulting - Payroll Advisory and Time & Attendance - Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of technology transformation advisory services. We strive to help all ourpeople achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the HR technology assessments, process design & transformation, vendor assessment & selection, defining target operating models, assessing HCM and WFM implementation readiness, solution implementation and post-implementation optimization.

We are looking for a Senior Manager to join our rapidly growing Total Workforce Management practice.

Responsibilities

• Demonstrate a thorough understanding of complex HR technology and WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
• Demonstrate high levels of WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge
• Generate new business opportunities. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members to serve client needs
• A related bachelor's degree or equivalent experience
• Significant consulting experience
• Significant experience of UKG Pro or Pro WFM (or other relevant Tier 1 T&A solution) project implementation experience; UKG Certifications are ideal (Timekeeping, Advanced Scheduling etc.)

AND/OR

• Significant Payroll implementation experience with Tier 1 vendors (e.g. ADP, Alight)
• Experience working with clients on solution gap opportunity analysis/recommendations, providing solution oversight and advisory
• Experience supporting or leading business process design, enhancements
• Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment
• An understanding of the end-to-end implementation life cycle
• Demonstrated experience in project management, leading a team through complex implementations
• Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
• Demonstrated experience in designing and providing post-implementation support to clients
• Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%
  

What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you. Specifically, we are looking for candidates with:

• Strong work ethic
• Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
• Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists
• Comfort operating with ambiguity and finding creative approaches to finding a solution
• Business analytical skills – make observations, anticipate client and management needs or expectations
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Team / work engagement – dealing with varying team /stakeholder environment, knowing importance of different communication styles and messaging based on different stakeholders
• High level of motivation and a self-starting attitude

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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