UK&I People Consulting - Payroll Advisory and Time & Attendance - Senior Manager

Ernst & Young Advisory Services Sdn Bhd; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global consulting firm is seeking a Senior Manager for their Payroll Advisory and Time & Attendance practice. The role demands expertise in HR technology implementation and consulting experience. Key responsibilities include leading client teams, managing projects, and fostering client relationships. Ideal candidates will have significant experience with systems like UKG Pro or ADP and possess strong analytical and communication skills. This position is located in London and offers an inclusive work environment.

Qualifications

• Significant consulting experience.
• Experience in Payroll implementation with Tier 1 vendors.
• Experience in business process design and enhancements.

Responsibilities

• Lead client engagement teams to deliver professional services.
• Develop and manage project budgets and timelines.
• Generate new business opportunities and build client relationships.

Skills

HR technology implementation

Client engagement

Project management

Problem solving

Business analytical skills

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

UKG Pro

ADP

Excel

PowerPoint

Job description

Location: London

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

UK&I People Consulting - Payroll Advisory and Time & Attendance - Senior Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of technology transformation advisory services.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change.

We are looking for a Senior Manager to join our rapidly growing Total Workforce Management practice.

Responsibilities

• Demonstrate a thorough understanding of complex HR technology and WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
• Demonstrate high levels of WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge
• Generate new business opportunities. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members to serve client needs
• A related bachelor's degree or equivalent experience
• Significant consulting experience
• Significant experience of UKG Pro or Pro WFM (or other relevant Tier 1 T&A solution) project implementation experience; UKG Certifications are ideal (Timekeeping, Advanced Scheduling etc.)

AND/OR

• Significant Payroll implementation experience with Tier 1 vendors (e.g. ADP, Alight)
• Experience working with clients on solution gap opportunity analysis/recommendations, providing solution oversight and advisory
• Experience supporting or leading business process design, enhancements
• Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment
• An understanding of the end-to-end implementation life cycle
• Demonstrated experience in project management, leading a team through complex implementations
• Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
• Demonstrated experience in designing and providing post-implementation support to clients
• Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%

What we look for

• Strong work ethic
• Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
• Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists
• Comfort operating with ambiguity and finding creative approaches to finding a solution
• Business analytical skills – make observations, anticipate client and management needs or expectations
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Team / work engagement – dealing with varying team /stakeholder environment, knowing importance of different communication styles and messaging based on different stakeholders
• High level of motivation and a self-starting attitude

We are an equal opportunities employer and are committed to creating an inclusive environment for all employees.