UK- HR Business Partner

Crawford & Company; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the UK seeks an experienced HR professional to provide operational support and implement HR policies across its internal customer base. This role involves acting as a crucial point of contact, developing employee engagement strategies, and overseeing employee relations. The position will also support various HR projects and initiatives to promote a positive work culture aligned with company values.

Qualifications

• Experience in writing and implementing HR policies.
• Knowledge of relevant legislation and TUPE processes.
• Ability to deal with employee relations issues.

Responsibilities

• Act as the first point of contact for all HR matters.
• Support the development and implementation of HR policies.
• Monitor and deal with employee relations issues.

Skills

Communication

Organisational Skills

Detail-oriented

Relationship Building

Commercial Awareness

Facilitation

Job description

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• To provide operational support and advice on all aspects of HR to the business, managers and employees and assist in the development and implementation of new policies and initiatives as appropriate.
• UK based with UK & Ireland internal customer base
• The first point of contact for your customer base, working within a team
• Lead and assistance with HR projects and initiatives

General Background, Experience & Professional Qualifications

• Experience of writing and implementing HR policies and procedures
• TUPE experience and application
• Proven ability to meet deadlines
• Able to evidence knowledge of and give practical examples of dealing with all kinds of employee relations issues
• Good knowledge of relevant legislation

Key Responsibilities

• Act as the first point of contact for all HR related matters for your customer base
• Further develop the culture, promoting the core values and behaviours including EDI and employee engagement
• Providing insight and being a key driver for the HR team objectives and priorities aligned to the UK business
• Liaise regularly with customers and attend management meetings as required
• Support with the development, review and implementation of HR policies and initiatives as appropriate and contribute to the development of the HR function to support the needs of the business
• Provide assistance with resourcing, training & succession planning to the business
• Lead and support HR project work and initiatives as appropriate
• Support with TUPE transfers
• Monitor and deal with all employee relations matters including disciplinaries, grievances, redundancies, flexible working requests, absence cases, maternity/paternity and parental leave matters
• Ensure a commercial understanding of each business area and build a rapport with the relevant managers
• Seek to reduce absence, turnover and increase employee engagement/retention in line with the HR and UK business targets
• Provide feedback and coaching to managers on individual leadership and behavioural skills as appropriate
• Demonstrate knowledge and awareness of FCA procedures and legal requirements
• Coach and mentor HR Administrators where relevant
• Provide assistance to the Senior HR Business Partner, as appropriate, together with cover to the rest of the HR team
• Actively seek to develop oneself and take responsibility for your own training and development.

Behaviours

• Support the Crawford purpose of restoring and enhancing lives, businesses and communities.
• Exhibit our core behaviours of One Crawford – being an advocate for Crawford, celebrating success, working collaboratively and enabling, empowering and supporting others.
• Client First – put the client at the heart of everything we do, consider and anticipate client/customer needs, ask the right questions to deliver the right outcome.
• Accountability – ‘Own it, Do it’. Lead by example and deliver what is promised.
• Integrity - Live our values encapsulated by the word RESTORE as R espect, E mpowerment, S ustainability, T raining, O ne C rawford, R ecognition, E ntrepreneurial Spirit. Embrace one of our founder’s principles of “Honesty and Integrity above all”.
• Courage – do the right thing, speak-up when something is wrong, give and take constructive feedback, push boundaries and be your authentic self.

Skills

• High level of verbal and written communication skills, enabling effective communication with people at all levels
• Building sound relationships with key stakeholders
• Strong organisational skills, able to prioritise
• Accurate with a good attention to detail
• Commercially aware
• Good facilitator and mediator
• Work at pace and high quality output

In Addition

The jobholder will be required to carry out any other function or task that may be expected from them or assigned to them from time to time, within their span of knowledge and ability.