This job description provides a comprehensive overview of the responsibilities, requirements, and expectations for the role. However, it can be improved by better formatting for readability and removing some redundancies. Here's a refined version:
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The job holder will have responsibility for International Construction.
Key Responsibilities
- Develop, maintain, and promote a culture of high-level technical expertise and standards within the International Construction Division.
- Generate new business for self and other members of the International Construction and Engineering team.
- Ensure active and timely resolution of complaints, in accordance with company procedures.
- Work with the Operations Manager, International Construction & Engineering (ICE), in managing staff resources, employee development, and performance levels in line with business needs.
Functional Knowledge
- Identify new business opportunities and generate revenue growth.
- Gather and respond to client feedback.
- Manage staff effectively and provide internal and external feedback.
- Ensure compliance with internal policies and procedures.
- Respond promptly to internal and external information requests.
- Deliver financial targets.
Background, Experience & Qualifications
- Reputation for technical excellence within the UK and international markets.
- Strong technical background with good understanding of global construction markets.
- Excellent technical and presentation skills.
Key Skills and Behaviours
- Maintain and develop technical expertise to enhance credibility and reputation.
- Identify market trends, gaps, and opportunities.
- Assist in new business generation where appropriate.
- Serve as a technical reference point on international construction issues.
- Build strong relationships with clients based on technical excellence and understanding client needs.
- Support effective corporate governance and comply with all corporate requirements.
- Manage personal WIP, accounts receivable, and supplier processing in collaboration with the Operations Manager, ICE.
- Contribute to business continuity planning.
- Engage in continuous self-development and training.
- Support the financial performance of the division to meet global technical services targets.
- Demonstrate knowledge of FSA procedures and TCF initiatives.
- Bill a minimum number of chargeable hours at the correct rate, as per targets.
- Communicate regularly with the team about corporate and departmental updates.
Behaviours
- Maintain a customer-focused approach to develop and sustain client relationships.
- Act with integrity aligning with company values.
- Communicate effectively across all levels.
- Build positive relationships within and across teams.
- Be solution-oriented and proactive in delivering targets.
- Demonstrate flexibility and resilience in management style.
Skills
- Good technical understanding of the market.
- Ability to interpret financial reports.
- Proven track record of achieving financial targets.
- Excellent communication and presentation skills.