UK Digital Underwriting Assistant

MS Amlin; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance company is seeking a UK Digital Underwriting Assistant based in London. This role involves delivering high-quality administrative support to underwriters, ensuring efficient communication and documentation processes while adapting to the dynamic needs of the market. Ideal candidates will possess strong customer service skills, meticulous attention to detail, and an enthusiastic attitude towards teamwork. Join us to help maintain our competitive edge in the insurance industry.

Qualifications

• Insurance experience providing technical and administrative support.
• Excellent written and verbal communication skills.
• Time and task management with attention to detail.

Responsibilities

• Provide technical and administrative support to Underwriters.
• Monitor eTrade inbox and manage claims reports.
• Assist underwriters with accounts queries and cancellations.

Skills

Technical support

Attention to detail

Customer service

Communication skills

Time management

Teamwork

Job description

Join to apply for the UK Digital Underwriting Assistant role at MS Amlin

Join to apply for the UK Digital Underwriting Assistant role at MS Amlin

Chelmsford | full-time

• Purpose
  
  

To provide a high quality and effective, technical and administrative support to Underwriters, working within UK Digital, liaising with Underwriters and providing a prompt service using the company’s systems and internal processes to meet brokers and clients’ needs.

• Dimensions
• Please refer to Business Plan
• No people management/budget responsibilities
• Premium Income as per MSAISE Business Plan / UK Digital Business Plan
• Hit SLA’s as set by Senior E-Trade Analyst
• Key Result Areas/ Responsibilities
  
  

Administration support

• Monitor eTrade inbox and distribute emails
• Phone hunt group maintenance /updates
  
  

Underwriting support

• Assist underwriters with accounts queries
• Check proof of bonus / CCE emails sent in from brokers against held risks
• Create and send CCE to brokers
• Process Index linking figures monthly
• Process ARAG reports
  
  

Cancellations

• Fleet cancellations
• Property cancellations
  
  

Claims

• Process daily claims reports received from Davies (our claims TPA)
• Process Acturis claims upload daily
• Manage claims upload failures
  
  

MID

• Upload reports to MID via MDS
• Upload receipt checking
• Manage MID error and warnings
• Reply to MID FPN disputes
  
  

ELTO

• Upload reports to the ELD
• ERN chasing
  
  

Agency

• Set up new users / delete users on ePlace
• Process agency transfers on Acturis
• Action monthly agency updates report
• Update broker overview report
  
  

Sanctions

• Upload weekly report
• Run & distribute AML reports
  
  

Any Other Tasks As Directed By The E-Trade Manager.

• The Operating Environment and Context of the Job
  
  

In an increasingly competitive market, it is vital for us to differentiate ourselves in all segments and routes to market. MS Amlin operates within a dynamic and challenging environment over multiple territories across the globe, where it is a leader in a number of markets.

Key to our success is ensuring that we drive client intimacy through the alignment of resources to respond to the ever-changing needs of our clients, while ensuring we maintain an ongoing focus on delivering profitable underwriting. This entails having a true understanding of the needs and behaviours of our clients, deepening our relationships with them and delivering MS Amlin’s global expertise at the point of client contact.

Whilst conducting our business it is always of importance that we balance the outward facing business needs with the internal regulatory requirements which must be adhered to within each operating entity.

• Key Competencies:
• Insurance experience providing technical and administrative support within the classes of commercial combined/property/package/motor/casualty
• Use of computerised systems to process policies and documentation.
• IT literate. Fast accurate data entry and processing skills.
• Excellent written and verbal communication skills,
• Excellent customer service skills
• Time and task management
• Multi-tasking
• Attention to detail
• Organised, confident and meticulous with an enquiring mind.
• A team player with strong interpersonal skills, keen with enthusiasm and drive
• Customer focused
• Flexible in all working practices.
• Mature approach, able to see wider business implications.
• Enjoys working to deadlines
• Key Interfaces:
• Digital team
• Risk and compliance as required
• Brokers/Clients as appropriate
• Claims Department
• Public Authorities i.e. Police
• Credit Risk

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

Referrals increase your chances of interviewing at MS Amlin by 2x

Sign in to set job alerts for “Underwriting Assistant” roles.

London, England, United Kingdom 3 weeks ago

Underwriting Assistant , UK & Ireland Casualty

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

Assistant Underwriter, UK & Ireland Casualty

London, England, United Kingdom 2 weeks ago

Underwriting Assistant (Central Services)

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 hours ago

Underwriting Team Assistant (Tech Offshore) (6M FTC)

London, England, United Kingdom 2 weeks ago

Underwriting Operations Assistant-Reinsurance & Lloyds

Greater London, England, United Kingdom 1 day ago

Maple Cross, England, United Kingdom 1 week ago

Underwriting Assistant Fixed Premium Shipowners’ P&I and Charterers’ Liability

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 1 week ago

Assistant Underwriter - Accident & Health

Assistant/Junior Credit and Political Risk Underwriter

Woking, England, United Kingdom 2 weeks ago

Delegated Underwriting Assistant - Insurance

City Of London, England, United Kingdom 1 month ago

Trainee Assistant Practice Manager, The Bloomsbury Surgery, WC1

London, England, United Kingdom 3 weeks ago

Assistant Underwriter - Healthcare Liability

South Croydon, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.