UK DC Shift Supervisor

Dr. Martens plc; Wellingborough; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Free pair of Docs

Docs discount

Share plan

Private healthcare

Volunteer days

Job summary

Dr. Martens UK Distribution Centre in Raunds, near Wellingborough, Northamptonshire, is recruiting a Shift Supervisor to lead the shift in the absence of the Shift Manager, ensuring smooth operations and high service levels.

You will supervise Warehouse Operatives and agency staff, monitor performance, provide constructive feedback, and guarantee on-time, in-full order fulfilment across all channels, using the Shift Planner to prioritise work.

Qualifications

• Experience in a comparable warehouse supervisor role handling end-to-end processes.
• Strong organisational skills with ability to multitask and prioritise.
• Proactive mindset with a positive approach to change.
• Proficient with Microsoft Office and warehouse software (WMS).

Responsibilities

• Lead and deploy a team of Warehouse Operatives and Agency staff, ensuring high standards.
• Provide constructive feedback to drive team development and performance.
• Ensure efficient, timely fulfilment of orders across channels using the Shift Planner.
• Oversee dispatch to achieve On Time, In Full delivery every time.

Skills

End-to-end warehouse

Organised

Proactive

MS Office & WMS

Tools

Warehouse Management Systems

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\'s right.

SO, WHAT’S THE STORY?

Following an internal promotion, we have an opportunity for a Shift Supervisor to join our fabulous UK DC team. This is your chance to step into a key role where you’ll help keep our operation running smoothly and make a real impact.

THE GIG

The Shift Supervisor will work closely with the Shift Manager, navigating the day-to-day challenges of the shift. When the Shift Manager is unavailable, you’ll take the lead, ensuring the shift runs smoothly and driving progress in line with our mission to deliver exceptional service at the best cost.

The role is based at our UK Distribution Centre (DC) in Raunds, near Wellingborough, Northamptonshire, operating a monthly rotating 3-shift pattern, across 5 out of 7 days. Some flexibility is required.

As our Shift Supervisor you will be responsible for:

• Leading and deploying a team of Warehouse Operatives and Agency staff, monitoring performance, swiftly addressing any issues to maintain high standards.
• Providing 360 constructive feedback to the Warehouse Operatives, creating a supportive environment where the team can grow and excel.
• Ensuring the efficient and timely fulfilment of orders across all channels, utilising the Shift Planner to stay on top of priorities.
• Overseeing the flawless dispatch of completed orders—On Time, In Full, every time.

THE STUFF THAT SETS YOU APART

Put simply, for this role the key things we’re looking for are:

• Previous experience in a comparable role, demonstrating a solid grasp of end-to-end warehouse processes. Ideally, you\'ve honed your skills in a 3PL or retail brand DC environment.
• A pro at staying organised, you prioritise like a champ, handling multiple tasks with ease and confidence.
• A quick thinker and smart problem solver, you don\'t just face change – you embrace it. Proactivity? It\’s your middle name.
• Confident with Microsoft Office and well-versed in the world of Warehouse Management Systems.

WHAT’S IN IT FOR YOU?

• Welcome to the family free pair of Docs
• 65% off all Docs
• Award-winning ‘Buy As You Earn’ Dr. Martens share plan
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.