UK Cyber Manager, DFIR

Trustwave Holdings, Inc.; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

LevelBlue in the United Kingdom seeks a hands-on DFIR Manager to lead client engagements from forensics to reporting. You will stay hands-on in delivery, directing investigations across servers, workstations, networks and cloud platforms.

You will present findings to executives and legal teams, mentor junior staff, and work with cross-functional groups to refine SOPs. The role requires occasional travel and participation in an on-call schedule.

Qualifications

• Proven hands-on experience delivering DFIR engagements.
• Experience presenting findings to clients and senior stakeholders.
• Strong knowledge of digital forensics tools and techniques (X-Ways or equivalent).
• Experience with incident response frameworks (NIST/SANS).
• Excellent analytical and problem-solving, written and verbal communication skills.
• Ability to manage multiple engagements independently.
• Experience supervising or mentoring junior colleagues.
• Willingness to travel and on-call duties.

Responsibilities

• Lead and coordinate responses to cybersecurity incidents, including identification, containment, eradication, and recovery.
• Remain hands-on in delivery, analyzing and investigating security breaches to determine root cause and impact.
• Conduct digital forensic investigations across servers, workstations, networks, and cloud platforms.
• Collect, preserve, and analyze digital evidence per legal/regulatory requirements.
• Support scoping engagements and develop workplans.
• Delegate and supervise tasks for junior colleagues; provide guidance and mentoring.
• Prepare detailed incident reports with clear, defensible narratives for technical and non-technical audiences.
• Review and quality control deliverables; maintain thorough documentation.

Skills

Proven hands-on DFIR delivery

Experience presenting findings to high

Analytical and problem-solving skills

Written and verbal communication

Independent working & multi-engagement

Mentoring junior staff

Travel and on-call flexibility

Education

Bachelor's or Master's in Digital Forensics or related

DFIR industry certifications

Tools

X-Ways Forensic

Job description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

Position Summary:

We are seeking a highly skilled and motivated Digital Forensics and Incident Response (DFIR) Manager to join our Global LevelBlue DFIR team. This is a practitioner-led, client facing role for an experienced DFIR professional with a strong delivery background. The ideal candidate will be more 'hands on' and responsible for leading the response to cybersecurity incidents and conducting digital forensic and incident response investigations end-to-end, from forensics to log analysis to report writing and presenting findings to clients clearly, confidently and defensibly. This role requires deep technical expertise, sound judgement, strong analytical skills, and the ability to work under pressure in a fast-paced environment.

Key Responsibilities:

• Hands on Digital Forensics & Incident Response:
• Lead and coordinate responses to cybersecurity incidents, including identification, containment, eradication, and recovery, managing engagements and workstreams with limited supervision.
• Remain hands-on in delivery, analyzing and investigating security breaches to determine root cause and impact.
• Conduct digital forensic science-based incident response investigations across a variety of digital devices, including servers and end user workstations, network systems and SaaS platforms that contain artifacts, logging, and data of investigative relevance.
• Collect, preserve, and analyze digital evidence in accordance with legal and regulatory requirements.
• Support the scoping of engagements and development of workplans.
• Delegate and supervise tasks for junior colleagues, providing guidance and mentoring during engagements.
• Reporting and Documentation:
• Prepare detailed incident reports, including findings and properly authoring a story that does not just restate factual dates/times, but articulates a clear and defensible narrative of the incident for both technical and non-technical audiences.
• Review and quality control deliverables produced by others.
• Maintain accurate and thorough documentation of all incident response activities and forensic investigations.
• Contribute to refining and developing SOPs to improve our services and capabilities.
• Collaboration and Communication:
• Act as a primary point of contact for clients during engagements, engaging independently with senior stakeholders including executives, IT, legal, compliance, insurers and external vendors.
• Present findings eloquently and defensibly, including under scrutiny from legal counsel and other parties.
• Build trusted advisor relationships with clients and identify opportunities for further engagement.
• Internally, work closely with cross-functional teams including DFIR, Advisory, Testing, Threat Intelligence, MDR/MSS, and other LevelBlue services.

Qualifications:

• Proven, hands-on experience in DFIR delivery.
• Demonstrable experience presenting investigative findings to clients and senior stakeholders.
• Strong knowledge of digital forensics tools and techniques, including X-Ways, or similar forensic tooling.
• Experience with incident response frameworks and methodologies, such as NIST, SANS, or similar.
• Excellent analytical and problem-solving skills.
• Strong understanding of network protocols, operating systems, and security technologies.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple engagements simultaneously.
• Experience supervising, mentoring or guiding junior colleagues.
• Flexibility to support occasional travel and work outside standard business hours, including evenings and weekends, as required annually measured against a utilization target. The role also includes participation in an on-call schedule to support operational continuity and timely response to critical incidents.

Preferred Qualifications:

• Bachelor's or Master's degree in Digital Forensics, Computer Science-focused or closely related field of study and expertise.
• DFIR industry accepted certifications.
• Knowledge of scripting languages (e.g., Python, PowerShell) for automation and analysis.
• Knowledge of database formats for investigative and knowledge purposes.
• Knowledge of Azure, AWS, Oracle, and/or GCP as many modern threats traverse enterprise cloud platforms and knowledge of these platforms is a necessity for modern incident response engagements.

Education:

• A high school diploma or equivalent is required; a college or university degree is a plus.

Why Join LevelBlue?

At LevelBlue, you're not just an employee-you're part of a team making a real difference in the world of cybersecurity. We foster a culture of innovation and creativity where your contributions are valued, and you'll have the support and resources to grow and thrive.

This role is open to candidates legally authorized to work in the UK. At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.