UK - Account Manager

Job&Talent; Derby; On-site; GBP 32,000; Full time

Job summary

Job&Talent is seeking a dedicated Account Manager in Derby to build customer relationships and manage onsite operations. The role emphasizes the need for strong communication, organizational skills, and flexibility with potential responsibilities such as staffing and agency management. Competitive salary and generous leave benefits are offered, alongside opportunities in a rapidly growing company.

Benefits

25 days annual leave plus Bank Holidays

Special leave for significant life events

Enhanced maternity & paternity pay

Life assurance cover after 1 year of service

Medicash health plans after 1 year of service

Salary sacrifice pension scheme

Mental Health Support through Therapy Chat

Sabbatical Scheme

Cycle to Work Scheme

Impactful work environment

Qualifications

• Good standard of verbal and written English.
• Ability to work independently and as part of a team.
• Flexible approach to shifts and working hours.

Responsibilities

• Build and maintain strong customer relationships.
• Support onsite operations team with staffing levels.
• Forecast recruitment pipeline and manage agency attendance.

Skills

Communication

Organizational skills

People management

Flexibility

Job description

We are looking for a dedicated Account Manager to join our team in Derby.

Working Hours: Monday to Friday, but additional weekends may be required during peak

Role of an Account Manager:

• To build and maintain strong customer relationships at a local level and be a representative of Job&Talent
• Working as a part of the onsite team to deliver our onsite service to our client and become part of their operational team
• Supporting the onsite operations team with staffing levels, agency management and understanding their needs
• Forecasting a recruitment pipeline and supporting with onsite planning
• Supporting and managing agency colleagues' attendance levels, disciplinaries, and ad hoc duties
• Carrying out registration sessions in line with the site's recruitment plan
• To demonstrate full ownership of account management and site processes

As an Account Manager, you will need to have:

• A good standard of verbal and written English
• Good communication and organisational skills
• People management skills
• Flexible approach to shifts and working hours
• Ability to work independently and as part of a team
• Sense of humour, social skills and an appetite for challenges and success will be an advantage!

What we offer:

• Generous Annual Leave:25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
• Special Leave:Including Moving Day, Birthday, Wedding Day, and Volunteering Days
• Personal Leave:For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
• Enhanced Maternity & Paternity Payto support your family journey
• Life Assurance Coverfor peace of mind (after 1 year of service)
• Medicash Health Plansto support your wellbeing (after 1 year of service)
• Salary Sacrifice Pension Schemewith Penfold, to help secure your future
• Mental Health Supportthrough our partner Therapy Chat
• Sabbatical Schemeto recharge and refocus
• Cycle to Work Schemefor an eco-friendly commute
• Impactful Work Environmentwhere you’ll contribute to one of Europe’s fastest-growing start-ups

£32,000 - £32,000 a year

What we’re about

At Job&Talent, we're revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work - from delivery drivers and warehouse workers, to cooks and cleaners - to get work and get paid on their terms.

We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans.

And the numbers show we're doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top tier investors at Atomico, Kinnevik and Softbank.

We're headquartered in sunny Madrid, but we're a remote-first company operating in 10 countries across Europe, the United States and Latin America.

But there’s a missing piece. You.

Join our community

If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.

When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.

We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.