Uckfield Receptionist

East Sussex Healthcare NHS Trust; Wealden; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local NHS Hospital is seeking an enthusiastic Reception/Administrator to greet patients and visitors. This role involves dealing with enquiries and using IT systems for appointment bookings. Ideal candidates will have strong IT skills, customer service experience, and a positive attitude. The position offers a supportive environment with opportunities for training and development.

Benefits

Training

Supportive working environment

Opportunities to gain experience

Qualifications

• Confident telephone manner.
• Common sense and a 'can do' attitude.
• Positive outlook and willingness to learn.
• Reliability required.

Responsibilities

• Meet and greet patients.
• Deal with general enquiries.
• Use Trust IT systems to book patients for appointments.

Skills

IT skills

Customer service skills

Good literacy

Job description

Uckfield Community Hospital is looking for an enthusiastic and friendly Reception/Administrator to meet and greet patients and visitors.

If you would like to work within your local NHS hospital, we offer:

• Training
• Supportive working environment
• Opportunities to gain valuable experience with Trust IT systems and working practices, and to learn and develop your skills

Requirements:

• IT skills
• Good literacy
• Confident telephone manner
• Customer service skills and understanding
• Common sense and a “can do” attitude
• Positive outlook and willingness to learn
• Reliability

Working hours:

• Monday to Friday, 09:00 - 17:00

Responsibilities include:

• Meet and greet patients
• Deal with general enquiries
• Use Trust IT systems to book patients for appointments

We provide safe, compassionate, and high-quality care to over half a million people living or visiting East Sussex. Our services are delivered by over 7,000 staff across hospitals in Hastings and Eastbourne, community hospitals in Bexhill and Rye, over 100 community sites, and in patients' homes.

In 2020, the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. Our hospitals in Conquest and the community services are rated ‘Outstanding’, while Eastbourne DGH is rated ‘Good’.

We are committed to ongoing development through our ‘Building for our Future’ programme, aiming to improve and expand our facilities for future generations.

For further details or informal visits, contact:

Name: Nicola Leathem
Job title: Operational Business Support Manager
Email: [e-mail]