UCC Business Development Manager

AVI-SPL; The Crescent; On-site; GBP 50,000 - 75,000; Full time

Job summary

A global digital solutions provider is seeking a leader for their UCC Business Unit in the UK. The role involves driving new business opportunities, establishing market compliance, and managing key industry relationships. Candidates should have a strong understanding of UCC technologies, strategic thinking skills, and a minimum of 4-6 years of experience in business development. The position promises a dynamic company culture, flexible working policies, and numerous employee benefits.

Benefits

Private Healthcare

Access to Employee Assistance

Discounted Gym memberships

Increased holiday with service

Flexible working policy

Qualifications

• Minimum 4 – 6 years of professional business development experience.
• Experience in Unified Communications/Audiovisual/Voice is preferred.
• Demonstrated experience leading complex operational initiatives.

Responsibilities

• Lead the UCC Business Unit and drive new business opportunities.
• Establish and maintain compliance with market requirements.
• Manage alliance initiatives between the company and UCC providers.

Skills

Strong understanding of UCC technologies

Demonstrated strategic thinking

Exceptional communication skills

Proficient with Microsoft Office

Strong analytical skills

Tools

Salesforce

Job description

Description

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

our highly trained team works hand-in-hand with organization’s worldwide – including more than 80% of Fortune 100 companies so if you’re looking for a business that can offer you real career opportunity and progression, get in touch today and let talk about how we can fast track your career!

The Job

Primarily responsible for leading the UCC Business Unit within the company, focused on driving new business opportunities across UK & Ireland, as well as Europe. This role includes strategic development, market compliance, and relationship management with industry partners and clients in the UCC & Voice sector. The objective is to develop assigned accounts, expand market presence, and enhance business growth in Unified Communications & Collaboration (UCC) solutions.

• Own and drive the development of the UCC & Voice Business Unit, focusing on new opportunities
• Establish and maintain expertise in UCC market requirements, ensuring compliance with relevant regulations and managing certification and industry standards.
• Lead business development strategies to identify, pursue, and secure UCC-focused contracts, including building relationships with key UCC clients and industry stakeholders.
• Serve as the subject matter expert in UCC sector operations, providing guidance and insight into market trends, technological advancements, and strategic opportunities.
• Manage alliance and partnership initiatives between the company and relevant UCC providers to strengthen the company’s position in the market.
• Ensure full sales updates, forecasting, pipeline reporting, and business analysis specific to the UCC sector, facilitating executive reporting and strategic planning.
• Establish professional relationships with all key client sales and marketing personnel within the UCC domain.
• Provide regular reports and insights on UCC market development to support strategic decision-making.
• Other duties assigned as needed

You

As a business we aim to help every one of our employees achieve their potential, So if you are looking to become the best in what you do, AVI-SPL is the right place for you to call home. That being said, for this role, you are going to need a few fundamental skills to allow us to really drive your career forward.

These include:

• Ability to utilise local market strategy in accordance with company direction
• Strong understanding of UCC technologies and industry standards, including compliance and security requirements.
• Demonstrated strategic thinking and structured problem-solving skills, particularly in the UCC market context.
• Ability to negotiate and manage complex UCC contracts and maintain constructive relationships with clients and partners.
• Proven leadership skills with the ability to build, manage, and develop a team focused on UCC business objectives.
• Exceptional communication skills to represent the company effectively within the UCC sector.
• Ability to balance multiple tasks with changing priorities in a fast-paced environment.
• Proficiency with CRM and UCC-specific sales platforms (e.g., Salesforce).
• Strong analytical skills for business analysis, forecasting, and strategic planning in the UCC sector.
• Proficient with Microsoft Office (Word, Excel, Outlook)
• Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
• Demonstrated customer service focus and client communication skills

Experience

• Minimum 4 – 6 years’ of professional business development experience preferably in the Audio Visual, Construction or Unified Communications industry
• Experience in Unified Communications/Audiovisual/Voice preferred
• Quoting experience in the AV / Video Conferencing / UCaas / Unified Communications market a plus
• Experience with sales operations reporting is required. Salesforce.com knowledge is preferred.
• Demonstrated experience leading complex operational and strategic initiatives
• Experience operating in a multi-state and/or complex matrix business environment is desirable

Why work for AVI-SPL (what’s in it for you)

As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer:

Enjoyable and dynamic company culture

Health & Wellbeing

• Private Healthcare with Vitality
• Access to Employee Assistance and Wellbeing Support
• Mental Health Support through the above
• Access to discounted Gym memberships

Work & Home Life Balance

• Increased holiday with service
• Flexible working policy

Learning & Development

• Access to numerous online learning resources
• AVIXA membership for industry learning

Employee Discounts

• Access to online retail discount platform
• Discounted products through our recognised partners

Other

• Cycle to work scheme
• Season ticket loans
• Generous Referral scheme

So, if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today.

Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business.

AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status