UAS Operations & Maintenance Technician, UK

Matternet; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A pioneering drone delivery service is seeking a UAS Operations and Maintenance Technician in London. The role involves operating drone technology and ensuring maintenance meets safety and compliance standards. Experience with UAS systems and a technical background are essential, along with strong problem-solving skills. The position offers the chance to work in a dynamic environment supporting healthcare delivery through drone logistics.

Qualifications

• Experience following Standard Operating Procedures (SOP).
• UAS operational experience including operations in the specific category.
• Experience with both mechanical and electrical troubleshooting.

Responsibilities

• Operate proprietary drone technology at customer locations or test sites.
• Conduct pre-flight inspections and monitor aircraft performance.
• Perform routine maintenance and repairs on drones and support equipment.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication

Problem-solving

Education

Technical background in UAS systems or aviation maintenance

Tools

Drone technology

Job description

Matternet is on a mission to make access to goods as frictionless and universal as access to information. Since 2017, we’ve flown over 60,000 drone flights for healthcare and e-commerce, from building the world’s first urban medical drone routes in Switzerland to delivering everyday essentials to homes in the US.

Now, for the first time, we’re expanding into the UK to support the NHS Drone Delivery Network, transforming the way medicines, tests, and supplies move between hospitals and patients. We’re looking for passionate, adaptable team members to help us bring our vision to life in London and beyond.

As a UAS Operations and Maintenance Technician, you’ll split your time between ground operations and keeping our fleet in top condition. You’ll ensure safe, reliable, and efficient deliveries for NHS sites, and work directly with our UK Operations Lead and global team to operate flights, test and maintain equipment, and represent Matternet in the field. This is a hands-on role for someone who loves both the thrill of operations and the satisfaction of making sure every system works perfectly.

You Will:

• Operate our proprietary drone technology at customer locations or test sites
• Conduct pre-flight inspections and monitor aircraft performance
• Coordinate with our partners on-site and internal teams
• Perform routine maintenance and repairs on drones and support equipment
• Troubleshoot and resolve technical issues to minimise downtime
• Maintain accurate technical logs and maintenance records
• Work closely with engineering teams to integrate upgrades and improvements
• Follow UK CAA regulations and Matternet’s SOPs to ensure safety and compliance
• Support demonstrations and training for new routes and sites

• Experience following Standard Operating Procedures (SOP)
• Technical background in UAS systems, aviation maintenance, or electronics
• Experience with both mechanical and electrical troubleshooting
• UAS operational experience including operations in the specific category (preferred)
• Comfortable working in fast-paced and high-pressure environments.
• Strong problem-solving skills and calm under pressure
• Great communication with both technical teams and customers
• Flexibility to travel and work varied schedules

Great Additions

• Pilot License (e.g., A2 CofC, GVC, PPL, CPL)
• Pilot License (e.g., A2 CofC, GVC, PPL, CPL)
• EASA Part-66 Aircraft Maintenance Certifications
• Experience with building drone platforms