U.S.-based UX Strategist (discovery-focused)

Madfish; United Kingdom; Remote; GBP 60,000 - 80,000; Part time

Job summary

A full-cycle design and development company is seeking an experienced UX Strategist to support their pre-sales team. Responsibilities include conducting user research, defining product strategy, and facilitating workshops. Ideal candidates have 5+ years of experience in product strategy and UX research. This position offers a remote work format, a comfortable part-time schedule, and the possibility to grow into a full-time role in the future.

Benefits

Supportive team

Work-life balance

Opportunity for full-time role

Qualifications

• 5+ years in product strategy, discovery, or UX research.
• Proven end-to-end discovery experience.
• Strong facilitation skills for workshops and interviews.

Responsibilities

• Join discovery calls and workshops with potential clients.
• Plan and conduct user and stakeholder research.
• Define the product strategy and hand it off to the delivery team.

Skills

Product strategy

UX research

Facilitation skills

Storytelling

Analytical skills

Job description

Phenomenon Studio is a full-cycle design and development company founded in 2019. We help startups and small to medium-sized businesses build and scale products across Healthcare, EdTech, SaaS, FinTech, and Web3 industries. Recognized with 30+ industry awards, we deliver high-quality solutions that combine creativity, technology, and business impact.

We’re seeking an experienced UX Strategist to support our pre-sales team in early-stage discovery, facilitate workshops, and guide the development of a user-centric product vision.

Overview

Responsibilities

• Pre-Sales Support
  • Join discovery calls and workshops with potential clients together with the sales team
  • Demonstrate expertise from the first interaction by framing the initial product problem and key hypotheses
• Discovery & Research
  • Plan and conduct user and stakeholder research, including interviews and insight synthesis
  • Translate findings into clear insights that guide product direction
• Product Strategy & MVP
  • Define the product strategy and hand it off to the delivery team
  • Scope the MVP using MoSCoW (must/should/could) and RICE/ICE prioritization, explicitly noting what is out of scope
  • Build a high-level 0 - 3 - 6 month roadmap and create the initial backlog from epics to key user stories

Qualifications

• 5+ years in product strategy, discovery, or UX research (agency or product environment)
• Proven end-to-end discovery experience, from pre-sales through MVP and roadmap definition
• Strong facilitation skills for workshops, user and stakeholder interviews, synthesis, and decision-making
• Ability to communicate decisions in simple business language through storytelling, clear structure, and actionable artifacts
• Comfort working within constraints and feasibility checks, collaborating closely with engineers, data specialists, and legal/policy teams
• EST–PST time-zone overlap, flexible availability, and willingness to travel when required

Nice-to-have

• Service design/service blueprinting
• Product marketing experience

Soft skills

• A natural storyteller who turns complexity into clear, simple narratives
• Curious and analytical, always asking “why?” and exploring hypotheses
• A calm operator who brings structure and clarity to startup chaos
• Collaborative and quick to build trust with client teams

What we offer

• A team of open-minded and supportive professionals
• Comfortable part-time schedule with autonomy in processes
• Full remote work format
• Flexible workload and the possibility to combine with studies, personal projects, or other activities
• Work-life balance: we value results, not the number of hours spent
• Opportunity to grow into a full-time role in the future (if desired)

Recruitment process

Recruitment interview - Interview with the Head of Design