Typo Key Holder Part Time (8hours per week) - Metrocentre Gateshead, Newcastle

Cotton On Group; North East; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global retail company is seeking a Part-Time Key Holder to ensure smooth daily operations at their North East location. This role involves supporting and motivating Sales Associates, ensuring high customer service standards, and completing tasks efficiently. Ideal candidates should have retail sales experience and leadership skills. Competitive salary and various benefits are provided.

Benefits

Competitive Salary

Additional holiday

Team culture

Baby pack for new parents

Bike Scheme

Wider Tech Benefit

Class Pass Benefit

Career Development Opportunities

Bi-annual awards trip

50% product discounts

Employee Assistance Program

Training and development

Responsibilities

• Ensure daily operations at the store are smooth.
• Support and motivate Sales Associates.
• Monitor team's attitude towards customers.

Skills

Retail Sales experience

Retail leadership experience

Urgency in task completion

High customer service standards

Job description

We are seeking a Part-Time Key Holder for 8 hours per week contract. This is a permanent position.

Availability: Candidates must be available to work on both weekdays and weekends, with the flexibility to work overnight shifts when required.

ABOUT THE ROLE

As a Key Holder you will keep the daily operations of flowing smoothly at Typo. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.

SKILLS & EXPERIENCE

• Retail Sales experience that shows you are confident in introducing new and exciting products to customers and drive to achieve sales budgets

• Retail leadership experience that has allowed you the opportunity to lead aspects of the business and develop team members.

• Completing tasks with a sense of urgency

• Understanding of delivering the very highest standards of customer service

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding culture. We believe our people deserve the best spaces to support their work and we also provide:

• Competitive Salary

• Additional holiday (purchasing leave - More You Time)

• A Team Culture that feels like a family and celebrates YOU

• Baby pack for new parents

• Bike Scheme

• Wider Tech Benefit

• Class Pass Benefit

• Career Development Opportunities

• Bi-annual Our Awards including a Cotton On Foundation Trip

• Exceptional 50% product discounts

• Employee Assistance Program

• Training/professional development

If you are looking for a new challenge and feel you have the relevant experience, then we'd love to hear from you! Please Apply now to submit your application.