Twilight Patient Care Assistant

Medivet & Partners; Dorchester; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Health cash plan

Counselling

Life assurance

5 weeks annual leave

Job summary

Medivet Dorchester 24 Hour is seeking two Twilight Veterinary Care Assistants to join the night team. The role supports nurses and vets, delivering high-quality care to clients and pets. The initial 12-month contract may extend into a permanent position.

The position is part-time (up to 26 hours/week) with shifts on a rolling pattern, including weekends, designed to help maintain 24/7 services for surrounding practices.

Qualifications

• Skilled at providing exceptional client care for pets and clients.
• Team player who collaborates with nursing and veterinary staff.
• Able to prioritise, remain calm under pressure and learn flexibly.

Responsibilities

• Deliver exceptional care to clients and patients, supporting surgeries and procedures.
• Provide patient monitoring and basic care including walking, toileting and feeding.
• Collaborate within a supportive night team to ensure OOH service coverage.

Skills

Client care

Team player

Calm under pressure

Willing to learn

Tools

N/A

Job description

As a Twilight Veterinary Care Assistant (VCA) you will support the nurse and vets with telephone triage and in-patients to deliver exceptional care to our clients, patients, and colleagues.

We have an exciting opportunity for two Twilight Veterinary Care Assistants to join our friendly and experienced night team at Medivet Dorchester 24 Hour, a refurbished hospital located just a short drive from the breath-taking Jurassic Coast. The initial contract will be for 12 months with the option to extend into a permanent role within the business.

This is a part-time role, covering up to 26 hours per week across a rolling shift pattern (proposed 4 on, 4 off with weekend work included) essential to maintaining the hospital’s commitment to covering OOH services for the surrounding practices. This role is ideal for someone looking to make the most of a unique evening role in a busy, well-equipped hospital, working alongside an outstanding clinical team.

Dorchester 24 Hour is a multi-disciplinary hospital with a strong regional presence, providing out-of-hours cover for five Medivet branches and seven non-Medivet practices. You’ll be part of a supportive night team that includes certificate holders in diagnostic imaging, internal medicine, dermatology and Emergency Critical Care.

Our nursing team is central to everything we do. We’re an RCVS-accredited training practice, so you’ll have the opportunity to learn from a dedicated nurse and vet team to provide excellent care for our clients and their pets. Our supportive leadership fosters a strong team-led culture where you’ll also be encouraged to take ownership of your development and engagement.

Our Facilities And Services Include

• CT scanner (internal and outpatient referrals)
• Digital x-ray and ultrasound
• Dental X-ray
• Endoscopy
• Two sterile surgical suites
• Dedicated in-house laboratory
• Hydrotherapy unit (staffed two days per week)
• Peripatetic physiotherapist
• Isolation facilities
• Separate dog and cat wards, plus ISFM Silver Cat Friendly status
• 24/7 care supported by ECC-certified night vet and nursing team
• Dedicated nursing roles centred around exceptional patient care

We’re looking for an enthusiastic and adaptable individual, preferably with previous experience in the veterinary industry although other applicants will be considered. You’ll be confident working in a fast-paced environment and enjoy both team collaboration and independent responsibility. Above all, you’ll share our core values of being caring, progressive and trustworthy, and you’ll take pride in delivering exceptional care to patients and clients alike.

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

• Health Cash Plan from day one
• 24/7 counselling and wellbeing support
• Life Assurance 3 x salary

Annual leave

• 5 weeks' annual leave plus Bank Holidays, rising with length of service
• Extra 'Day for You', a paid day off just for you

Additional Support

• Cycle to Work
• Season Ticket loans
• Discounts on Medivet products and services

About You

You’re skilled at providing exceptional client care and are passionate about caring for pets. You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn.

This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.

What You’ll Be Doing

• Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team