Turndown Attendant

Corinthia London; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in luxury hospitality is seeking a Turndown Room Attendant to enhance guest experiences at Corinthia London. The role involves ensuring room readiness and comfort for guests, requiring previous housekeeping experience and exceptional customer care skills. Join a team dedicated to providing unrivalled service in a prestigious 5-star environment.

Benefits

29 paid holidays

Uniform dry cleaning

On-duty meals

Employee health and wellbeing programs

Workshops on mental health

Discounts on salon, spa, food, beverage, and accommodation

Gym membership discounts

International hotel discounts

Complimentary English classes

Enhanced maternity and paternity pay

Qualifications

• Previous housekeeping experience in a large 4/5* hotel preferred.
• Strong desire to learn and develop a career in luxury hospitality.
• Excellent personal presentation and professionalism.

Responsibilities

• Ensure guests' stay is comfortable and enjoyable.
• Service late requests and prepare rooms for late check-out and new arrivals.

Skills

Customer care

Attention to detail

Empathy

Flexibility

Ability to work under pressure

Good written and spoken English

Job description

Our heart, head, and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering exquisite service within a 5-star environment, we would like to hear from you.

About the Role

As a Turndown Room Attendant, you will report to the Executive Housekeeper and work closely with our Housekeeping Supervisors. Your responsibilities include ensuring our guests' stay is comfortable and enjoyable, servicing late requests, and preparing rooms for late check-out and new arrivals.

About You

• Previous housekeeping experience, preferably in a large 4/5* hotel
• A strong desire to learn and develop a career in luxury hospitality
• Flexibility to work varied hours
• Good written and spoken English skills
• Exceptional customer care skills
• Empathy for guests and colleagues
• Ability to work under pressure
• Attention to detail and pride in your work
• Excellent personal presentation
• Professional, warm, and distinctive personality
• Confidence and professionalism when interacting with high-profile guests

About Corinthia

Corinthia London combines contemporary flair with traditional grandeur. Located in the heart of London, it features 279 bedrooms, including 7 penthouses and 55 suites, elegant restaurants, bars, and the award-winning spa.

Our Promise to You

We offer a highly competitive salary, 29 paid holidays, uniform dry cleaning, on-duty meals, recognition programs, and more. We focus on supporting your health and wellbeing through various programs, discounts, and benefits, including:

• Employee health and wellbeing programs
• Workshops on mental health
• Discounts on salon, spa, food, beverage, and accommodation
• Gym membership discounts
• International hotel discounts
• Complimentary English classes
• Gifts for special occasions
• Enhanced maternity and paternity pay

Eligibility

All applicants must be eligible to live and work in the UK, with evidence provided during recruitment, in accordance with the Asylum & Immigration Act 1996.