Trustee Oversight Analyst

AJ Bell; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK investment platform firm in Manchester is seeking a Trustee Oversight Analyst to join their Oversight team. You will oversee operational activities, ensure compliance with regulatory obligations, and collaborate with internal stakeholders. The ideal candidate should possess excellent organisational skills and proactive communication abilities, with a desire to enhance the oversight function. This role offers a starting salary of £29,870 and a range of benefits, including holiday entitlement, pension schemes, and a hybrid working model.

Benefits

Health Cash Plan

Discounted private healthcare

Employee Assistance Programme

Personal development programmes

Free on-site gym

Discretionary bonus scheme

Access to a range of benefits from sponsorship deals

Qualifications

• Experience in oversight of operational activities.
• Ability to ensure compliance with regulatory requirements.
• Skills in collaboration with internal stakeholders.

Responsibilities

• Provide first line oversight of operational activities.
• Ensure appropriate controls and governance are in place.
• Conduct root cause analysis of exceptions and trends.

Skills

Proactive communication

Excellent organisational skills

Problem solving skills

Attention to detail

Education

CISI Investment Operations Certificate (IOC) or CII CF1 and FA2

Job description

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We’re looking for a Trustee Oversight Analyst to join our crucial Oversight team at AJ Bell. Reporting to the Senior Oversight Manager, you’ll be responsible for ensuring the effective operation of our Oversight function and ensure that robust systems, controls and governance are in place to manage associated risks. You will also ensure that we meet regulatory obligations and will support AJ Bell’s long-term strategic objectives.

What you’ll be doing:

• Provide first line oversight of operational activities performed on behalf of the SIPP Trustee.
• Ensure appropriate controls and governance are in place to manage risk and ensure regulatory compliance.
• Collaborate with internal stakeholders to assess and monitor key processes related to SIPP administration (e.g. benefits processing, contributions, transfers).
• Ensure SIPP Trustee risks are identified, assessed, and accurately recorded.
• Maintain effective management information (MI) and ensure it remains relevant and fit for purpose in response to risk, audit findings, and regulatory change.
• Conduct root cause analysis of exceptions and trends to inform risk management and drive continuous improvement.
• Track and monitor open actions, ensuring timely updates and appropriate closure.
• Ensure all duties are carried out in full compliance with regulatory requirements, including Consumer Duty.

What we’re looking for:

• A proactive, confident communicator at all levels.
• CISI Investment Operations Certificate (IOC) or CII CF1 and FA2 are desirable
• Excellent organisational skills and attention to detail.
• Timely and appropriate escalation abilities.
• Excellent problem solving and decision-making skills.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work.

At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.

What we offer:

• Starting salary of £29,870
• Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay (Subject to availability)
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.