Trust Administrator to Shared Services

Cornwall Council Jobs and Careers; Newquay; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working patterns

Hybrid onsite arrangement

Professional development/apprenticesh 

Job summary

Kernow Learning is recruiting a Trust Administrator to join its Shared Services team. The role covers marketing, communications and core business functions to keep the Trust and its schools running smoothly.

The postholder will support schools, staff and families; you will manage content for social media and websites, prepare reports, organise meetings and ensure accurate records across departments. Salary starts at £12.97–£14.95 per hour.

Qualifications

• Good standard of education, including English and maths at GCSE grade C/4 or equivalent.
• Experience of working in an administrative or office support role.
• Experience of creating content for social media, websites or newsletters.
• Excellent written communication with strong attention to detail.
• Confident use of Microsoft 365 or Google Workspace, including Word, Excel and Outlook or equivalents.
• Ability to manage competing priorities and meet deadlines.
• Ability to handle confidential information with discretion.

Responsibilities

• Create and schedule content for the Trust's social media channels and monitor engagement.
• Update the Trust website and support schools with web content and newsletters.
• Draft newsletters, staff bulletins and other internal/external communications.
• Support recruitment and background checks, marketing, and campaign activity.
• Plan and promote Trust events and maintain brand consistency.
• Provide admin support across HR, finance, estates and governance.
• Prepare documents, reports and presentations with accurate records.
• Arrange meetings, take minutes and follow up actions.
• Manage shared inboxes, phone enquiries and diaries; maintain data protection standards.

Skills

Administrative experience

Content creation

Excellent writing

Prioritisation

Confidentiality

MS 365 / Google Workspace

Education

GCSE English & Maths

Tools

Microsoft 365

Google Workspace

Job description

Trust Administrator for Shared Services
Kernow Learning · Shared Services, Grade F starting at £12.97 - £14.95

Kernow Learning is recruiting a Trust Administrator to join its Shared Services team. This is a varied role for someone who can turn their hand to a wide range of tasks, from marketing and social media to supporting the core business functions that keep the Trust and its schools running.

The postholder will work across teams and with schools, providing reliable, organised administrative support and helping the Trust communicate clearly with staff, families and the wider community.

Role scope

The Trust Administrator works across the Shared Services team, with priorities that change throughout the year. Our shared services function span across Businesses Services including People and HR, Estates, Governance and Compliance, Data and IT Services as well as Marketing and Communications. We also have a centralised Finance and Education Standards team.

Marketing and communications

• Create and schedule content for the Trust's social media channels, and monitor engagement


• Update the Trust's website and support schools with web and social media content


• Draft newsletters, staff bulletins and other internal and external communications


• Support recruitment, background checks, marketing, including job adverts and campaigns


• Help plan and promote Trust events, and maintain brand consistency across materials

Business support

• Provide administrative support to Shared Services functions such as HR, finance, estates and governance


• Prepare documents, reports and presentations, and maintain accurate records and data


• Arrange meetings, take minutes and follow up actions


• Support processes such as purchasing, contracts, compliance and data returns


• Act as a point of contact for schools, answering queries and directing them to the right team

Office and team support

• Manage shared inboxes, phone enquiries and diaries


• Maintain filing, records management and data protection standards


• Support projects across the Trust as priorities change


• Help improve administrative processes and make good use of digital tools

Impact

The role supports the smooth running of the Trust and how it presents itself to its community:

• Families and the community receive clear, timely and consistent communication about the Trust and its schools


• Schools have a responsive point of contact in Shared Services and spend less time on administration


• Shared Services colleagues are supported by accurate records, organised meetings and dependable follow-up


• Recruitment benefits from well-presented adverts and campaigns that reach the right candidates


• Processes become simpler and more consistent through better use of systems and shared practice

Together, this helps the Trust's schools focus on teaching and learning.

About you

The successful candidate will be organised, adaptable and comfortable moving between creative and administrative work.

Essential

• Good standard of education, including English and maths at GCSE grade C/4 or equivalent


• Experience of working in an administrative or office support role


• Experience of creating content for social media, websites or newsletters


• Excellent written communication, with strong attention to detail


• Confident use of Microsoft 365 or Google Workspace, including Word, Excel and Outlook or equivalents


• Ability to manage competing priorities and meet deadlines


• Ability to handle confidential information with discretion

Desirable

• Experience in an education, multi-academy trust or public-sector setting


• Experience of website content management systems and social media scheduling tools


• Basic design skills using tools such as Canva or Adobe Express


• Experience of minute-taking or supporting governance meetings

Personal qualities

We are looking for someone who is flexible, proactive and willing to turn their hand to new tasks. You will be friendly and professional with colleagues, schools and the public; work well in a team and on your own initiative; and take pride in accurate, well-presented work. You will share our commitment to safeguarding children and young people, and to equality, diversity and inclusion.

What we offer

• A choice of working pattern, from term-time to 52 weeks a year, with flexible hours


• A varied role with experience across marketing, communications and core business functions


• The opportunity to work with colleagues across the Trust and its schools


• Development opportunities, including on the job apprenticeships.

Flexible working

Kernow Learning is open to discussing both working weeks and hours for this role, balanced with the needs of a busy shared services team and the school calendar.

• Weeks per year: we will consider patterns from term-time only through to 52 weeks a year


• Hours: full-time and part-time hours will both be considered, with flexibility around start and finish times as well as days of the week.


• Hybrid Working: We are happy to discuss hybrid working, however there will be a regular requirement to be onsite.


• Salary will be pro rata to the agreed hours and weeks. We are happy to discuss working patterns with applicants before they apply.

Kernow Learning is committed to safeguarding the welfare of children and follows the Safer Recruitment process. The successful candidate will be expected to share this commitment and will be required to undertake checks including an enhanced disclosure through the DBS process, as well as prohibition, S128, and Social Media/online presence checks.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. If you require any part of the application pack in an alternative format, or require reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.

Unfortunately, we are not a sponsoring organisation for overseas candidates. This means that the successful candidate will need to possess the right to work in the UK or be able to secure the right to work in the UK independently.

We reserve the right to close this vacancy before the advertised closing date should we receive a sufficient volume of suitable applications. Early applications are therefore encouraged. However, if you require additional time to complete your application, please contact us and we will be happy to discuss this with you.

Due to the volume of applications received, we are not always able to provide feedback. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.

Thank you for your interest in joining Kernow Learning. We wish you every success in your future career.

We are committed to safeguarding children and the successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check and will be assessed against the Childcare Disqualification Regulations.

This is not a Cornwall Council vacancy therefore please contact the organisation direct for further information.

Organisation address: Kernow Learning Multi Academy Trust, The Old Cricket Pavilion, Treninnick Hill, Newquay, TR7 2JU, UK

Contact detail: Kernow Learning Multi Academy Trust

Email: [e-mail]

Website: https://www.kernowlearning.co.uk