Truckstop Manager

Welcome Break; Northampton; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Meal allowance

Annual bonus

Flexible working

Onsite discounts

Company events

Welcome Break discounts

Cycle to Work

Holiday allowance

Uniform provided

Free onsite parking

Job summary

Welcome Break is seeking a Site Manager to lead a high-volume Truckstop in the Northampton area. You will own site operations, drive brand standards and customer experience, while coaching the management team and ensuring top performance across all areas.

You will oversee food safety, service delivery, and commercial results, working with senior leadership to support Assistant Managers and Supervisors. This hands-on role offers progression and recognition within the Welcome Break family.

Qualifications

• Have management experience in restaurants or catering within a fast-paced environment.
• Demonstrated ability to coach and develop managers and supervisors.
• Proven track record of delivering great service, high standards and commercial results.

Responsibilities

• Run site operations at the Truckstop, managing day-to-day activities.
• Lead and develop the management team, ensuring consistent brand standards.
• Oversee food safety, service quality, people performance and guest experience.

Skills

Management experience

People leadership

Performance management

Job description

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Rothwell, Kettering, Northampt, United Kingdom, NN14 6AA

Job ID: 129848

Full-time role | Rewarding salary package up to £36,000 with £10 meal allowance on shift & annual bonus scheme

Ready to lead a fast-paced Truckstop and create great experiences for both customers and teams?

As a Site Manager at Welcome Break, you'll take ownership of a high-volume Truckstop , leading your management team day to day and creating a warm, welcoming experience for customers on the move.

You'll be responsible for running the site operations, overseeing everything from brand and food standards, food safety to service, people and performance. You'll make sure the brand delivers to its promise, operates to the highest standards, and consistently meets customer expectations.

You'll work closely with site leadership, develop and support Assistant Managers and Supervisors, and drive strong performance within your restaurant. This is a hands-on role where you'll build great teams, manage standards and results, and continue to grow your leadership career with our support.

This role could be a great fit if you:

• Have management experience in restaurants or catering within a fast-paced environment
• Enjoy leading, coaching and developing managers and supervisors
• Take pride in delivering great food, great service and high standards
• Are confident managing performance, compliance and commercial results
• Are ambitious and keen to progress further in your management career

You're looking for a role where you can take real ownership, develop future leaders and make a genuine impact, we'd love to hear from you.

What you'll get as a Manager at Welcome Break:

• £10 meal allowance every shift, rewarding salary and annual bonus scheme
• Flexible working patterns that fit your lifestyle
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• Enjoy being part of company events, from our annual Conference to the Summer Ball and Back to the Floor Day
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear progression from Supervisor into Store Management
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.