Troop Cafeteria Operations Assistant

U.S. Department of Defense; Fairford; On-site; GBP 20,000 - 30,000; Full time

Job summary

The U.S. Department of Defense is seeking candidates for food service roles at the Troop Cafeteria in RAF Fairford. Applicants must possess a high school diploma, relevant experience in food service, and the ability to provide outstanding customer service. This opportunity offers a chance to join a large and supportive organization committed to national security.

Qualifications

• One year of experience in food service or related customer service environment.
• Experience operating cash registers or point-of-sale systems is highly desirable.

Responsibilities

• Assist in food service operations at the Troop Cafeteria.
• Provide excellent customer service and resolve minor complaints.
• Maintain cleanliness and safety standards.

Skills

Customer Service

Food Safety

Communication

Teamwork

Operation of Cash Registers

Education

High school diploma or equivalent

Job description

About the position: This position is located at the Troop Cafeteria, RAF Fairford, UK.

Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).

Duties

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date,05/28/2025

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

The area of consideration for this vacancy announcement is citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60 mile radius) of RAF Croughton, United Kingdom (UK), or will do so within the next 30 days.

Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces. Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK. Documentation could include PCS Orders, UK Visa, etc.

Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'.

In accordance with the Status of Forces Agreement between the US and the UK, British citizens (including UK dual citizens) may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience (MUST BE SUPPORTED IN RESUME):

• High school diploma or equivalent. One (1) year of experience in food service or a related customer service environment.
• Experience operating cash registers or point-of-sale (POS) systems is highly desirable.
• Experience in inventory management or stock control is desirable.
• Knowledge of basic food safety and sanitation procedures
• Ability to follow established safety guidelines.
• Ability to learn and apply dining facility rules and regulations.
• Ability to communicate effectively, both verbally and in writing
• Ability to understand and follow instructions.
• Ability to provide excellent customer service and resolve minor complaints.
• Ability to work effectively as part of a team Ability to interact professionally with customers and coworkers.
• Ability to handle cash accurately.
• Ability to operate standard office equipment, such as computers and printers.

About the company

The United States Department of Defense is an executive branch department of the federal government charged with coordinating and supervising all agencies and functions of the government directly related to national security and the United States Armed Forces. The DOD is the largest employer in the world, with over 1.3 million active-duty service members as of 2020. More employees include over 826,000 National Guard and reservists from the armed forces, and over 732,000 civilians bringing the total to over 2.8 million employees. Headquartered at the Pentagon in Arlington, Virginia, just outside Washington, D.C., the DoD's stated mission is to provide "the military forces needed to deter war and ensure our nation's security".

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