Trip Experience Consultant

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel company is looking for a Trip Experience Consultant to assist travelers in organizing their vacations. This role requires excellent communication skills and customer service experience. You will work remotely with flexible hours, providing support throughout the travel process. Ideal candidates are organized, tech-savvy, and passionate about creating memorable travel experiences. Benefits include access to travel perks and continuous training.

Benefits

Remote work with flexible hours

Access to travel perks

Continuous training

Collaborative team culture

Long-term industry growth

Qualifications

• Strong communication skills are essential for interacting with travelers.
• Previous customer service experience is advantageous.
• Ability to stay organized and manage multiple tasks.

Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Skills

Excellent communication skills

Customer service experience

Organized and reliable

Tech comfortable and eager to learn

Love for travel and creating great experiences

Job description

As a Trip Experience Consultant, you will help travelers organize vacations that feel enjoyable, smooth, and stress-free. You will assist with planning, itinerary updates, and questions from beginning to end. Your role makes travel feel effortless.

DestinyCo believes every trip should feel memorable, inspiring, and well-supported.

Key Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Benefits

• Remote work with flexible hours.
• Access to travel perks and continuous training.
• Collaborative team culture.
• Long-term industry growth.

What We’re Looking For

• Excellent communication skills.
• Customer service experience helpful.
• Organized and reliable.
• Tech comfortable and eager to learn.
• Love for travel and creating great experiences.