Trip Customer Care

Remotetravelcareers; Bristol; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading remote travel services company is looking for a Trip Customer Care representative to assist clients with trip planning. Responsibilities include booking flights, providing support, and managing reservations. Ideal candidates possess strong communication skills and a friendly demeanor. This is a remote position with flexible scheduling options and opportunities for growth.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Computer proficiency

Organizational skills

Helpful and patient attitude

Job description

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment