Trip Assistant

Remotetravelcareers; Birmingham; Remote; GBP 25,000 - 35,000; Part time

Job summary

A remote travel assistance company is seeking a remote Trip Assistant to help clients manage their travel plans. Responsibilities include booking flights and hotels, answering travel inquiries, and updating reservations. Ideal candidates should have strong communication skills and a friendly demeanor. This position offers flexibility with a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Ability to provide clear and friendly support through phone, email, or chat.
• Detail-oriented with the ability to update reservations accurately.
• Previous experience in customer service or hospitality is a plus.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Answer basic travel questions and guide customers to the right options.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Organizational skills

Friendly and patient demeanor

Job description

We are seeking a remote Trip Assistant to support clients with planning and managing their travel. From booking reservations to answering questions, you will help ensure smooth and stress-free travel—all remotely.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment