Tribe Tech Lead F/M/X

Accor Hotels; London; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading company in the hospitality sector seeks a tech-savvy leader to enhance digital experiences across multiple brands. You'll collaborate with teams to drive innovation, ensuring high-quality product delivery while fostering a culture of excellence. This role offers the chance to work remotely and make a global impact in a dynamic environment.

Benefits

Work from anywhere

Access to over 500 coworking spaces

Health insurance

Meal vouchers

Employee benefits

Qualifications

• Proven experience leading engineering teams and mentoring.
• Deep understanding of the software development lifecycle.
• Experience with CMS & DAM platforms.

Responsibilities

• Collaborate with the Product Director to define quarterly roadmaps.
• Ensure high performance and quality in product delivery.
• Identify risks and drive risk analysis for decision-making.

Skills

Leadership

Agile methodologies

Problem-solving

Fluency in French

Proactivity

Tools

Adobe AEM

Git

JavaScript

HTML/CSS

Job description

Company Description

Accor Tech & Digital is the driving force behind Accor's technology, digital business, and transformation. Our 5,000 talents are dedicated to delivering the best tech and digital experiences to our guests, hotels, and staff across 110 countries, shaping the future of hospitality.

Accor Tech & Digital offers tech roles where intelligence surpasses all else!

Job Description

We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global hospitality leader;

With our 700 Heartists, we blend the best of hospitality with the best of tech & digital.

Our goal: to create personalized, memorable, and sustainable experiences.

We innovate in travel, impacting our 5,500 hotels and serving 100 million customers in 110 countries.

Our space fosters the design and creation of digital products and services that generate maximum value for our company.

Here, your scope is limitless—dare to make a global impact with us!

Here's your challenge:

Within the Business, Digital & Tech department, the Tribe Brands mission is to enhance the digital experience of our brand websites, offering a booking and stay experience that stands out from other channels.

The Tribe manages digital experiences for over 10 brands, including iconic names like Raffles, Fairmont, Sofitel, Pullman, Novotel, and Ibis, aiming to increase revenue and enrich local & augmented hospitality experiences.

The strategy focuses on:

• Providing premium, intuitive, immersive user journeys that promote hotel services and upsell
• Implementing a mobile-first approach for a simplified experience
• Delivering cross-brand personalized digital experiences with tailored offers and services

Your role:

• Collaborate with the Product Director to define quarterly roadmaps, drive the Tribe's OKRs, and manage capacity and budgets.
• Ensure high performance and quality in product delivery.
• Establish and promote engineering standards (security, architecture, quality, performance) and foster engineering excellence.
• Contribute to the Tribe backlog with technical items.
• Empower Feature Teams to achieve the tribe’s goals and key metrics.
• Identify risks and drive risk analysis for strategic decision-making.
• Act as a servant leader, resolving issues swiftly and removing obstacles.
• Engage with FT leaders regularly to align and support autonomous team delivery.

Tech Stack & Environment:

• CMS & DAM: Adobe AEM Sites & Assets
• HTML/CSS, Responsive design, Less & Sass preprocessing
• JavaScript (Vue.js), JSON, REST API
• Tools: Git, Gitlab CI, Gulp, Webpack, Jest

Qualifications

And you?

• Proven experience leading engineering teams, mentoring, and developing talent.
• Deep understanding of the software development lifecycle and Agile methodologies.
• Experience with CMS & DAM platforms, understanding templates, components, and authoring principles.
• Knowledge of Adobe Experience Manager (a plus).
• Extensive knowledge of digital web ecosystems and best practices (SEO, A/B testing, accessibility, analytics, performance).
• Experience working with third-party providers, including offshore teams.
• Proactive, passionate about design and problem-solving.
• Comfortable working under tight deadlines.
• Willing to learn and grow continuously.
• Fluent in French and professional English (spoken & written).

Additional Information

Accor dares to impact:

- the world

• Committed to sustainability and developing our 300,000 talents.
• Focus on reducing digital technology’s environmental impact.

- your career:

• Support work-life balance, personalized career paths, and ongoing training.
• Celebrate diversity and inclusivity, accommodating all needs, including disabilities.

- at the Digital & Business Factory:

• Remote work options, no meetings on Wednesday afternoons.
• Continuous learning via hackathons, tech partnerships, Digitech Academy, and certifications.

Additional Perks:

• Work from anywhere with access to over 500 coworking spaces.
• Employee benefits like the ALL Heartist Program, volunteering opportunities, social activities, mobility support, meal vouchers, health insurance, and amenities at our Issy les Moulineaux site.

Interested?

Our recruitment process includes:

1. A meeting with our recruitment team to discuss the role.
2. An interview with the team manager.
3. Possible assessment tasks.
4. A final HR interview about culture, environment, and benefits.
5. Personalized feedback.