Trial Vendor Senior Manager - Global Clinical Operations (GCO_

GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd.; Greater London; Hybrid; GBP 49.000 - 91.000; Vollzeit

Benefits dieser Stelle

Insurance plans

Retirement plans

Wellbeing resources

Recognition programs

Hybrid working

Parental leave 14 weeks

Zusammenfassung

Novartis Pharmaceuticals UK Ltd. in London is seeking a Trial Vendor Senior Manager responsible for overseeing the delivery of clinical trial vendors across central labs, IRT, eCOA/ePRO, imaging, and related services.

This hybrid role requires onsite presence in London and collaboration with cross-functional teams to ensure study timelines and compliance. You will manage vendor performance, budgets, and documentation, lead UAT activities, and drive site activation while adhering to GxP and ICH

Qualifikationen

• Bachelor’s degree in Life Sciences or equivalent; advanced degree preferred.
• Minimum of 3 years’ clinical operations experience managing clinical trial vendors across major service categories.
• Strong knowledge of GxP and ICH regulations.
• Proficiency in vendor management, contracting, and site-related collaborations, including UAT for eCOA and IRT systems.
• Results-driven with proven ability to meet timelines.

Aufgaben

• Act as single point of contact for vendor service delivery at the study level.
• Provide end-to-end operational oversight of vendor deliverables, ensuring alignment with timelines, scope, quality, and compliance across major vendor categories (central labs, IRT, eCOA/ePRO, imaging, PR&R).
• Review vendor-related protocol sections and translate requirements into SOWs withVendor Start-up Manager.
• Oversee vendor financials: forecasting, budget tracking, invoice reconciliation, and PO management.
• Lead UAT activities for vendor systems (eCOA, IRT) and contribute to vendor system validation.
• Drive site activation from a vendor perspective and address risks during activation and lifecycle.
• Manage vendor performance against KPIs and implement corrective actions.

Kenntnisse

Vendor management

Contracting

Communication

Problem solving

GxP knowledge

Oncology trials

Ausbildung

Bachelor’s degree Life Sciences

Advanced degree preferred

Jobbeschreibung

Salary Range: £49,140.00 - £91,260.00

Location: Westworks, London, UK

Job Description Summary #LI-Hybrid

We are unable to offer relocation for this position. Please only apply if this location is accessible for you. This is a hybrid position with an expectation of 12 days a month onsite working from our Westworks, White City offices. Home worker contracts can be discussed and offered depending on eligibility criteria being met. This can be discussed at interview stage if applicable.

When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. Our Trial Vendor Senior Managers have direct impact on the success of our clinical trials and the management of our critical vendors.

Key Responsibilities

• Act as the single point of contact for vendor service delivery at the study level, partnering with vendors and cross-functional teams within the Clinical Trial Team (CTT)


• Provide direct, end-to-end operational oversight of clinical trial vendor deliverables, ensuring alignment with study timelines, scope, quality, and compliance expectations across major vendor categories, including central labs, IRT, eCOA/ePRO, imaging, cardiac and respiratory diagnostics, and PR&R.


• Review vendor-related protocol sections during protocol development and partner with the Vendor Start-up Manager to translate protocol requirements into accurate vendor specifications and Statements of Work (SOWs).


• Oversee vendor financials, including forecasting, budget tracking, validation of work performed, service confirmations, invoice reconciliation, and purchase order management and close-out.


• In collaboration with vendors, study start up leads and vendor start up managers, ensure that all key vendor deliverables and documentation are in place to support submission during study start-up.


• Lead UAT activities for vendor systems (e.g., eCOA, IRT), and contribute to vendor system validation.


• Drive site activation from a vendor perspective, compile vendor related central documents, and address risks/issues during site activation and throughout the life-cycle of a site.


• Manage vendor performance against agreed KPIs, proactively identify risks and issues, drive corrective actions and mitigation plans with vendors and study teams, and maintain complete, inspection-ready oversight documentation.

Essential Requirements

• Bachelor’s degree in Life Sciences or equivalent; advanced degree preferred.


• Minimum of 3 years’ clinical operations experience, including direct operational management and oversight of clinical trial vendors across one or more major service categories such as central labs, IRT, eCOA/ePRO, or imaging.


• Strong knowledge of GxP and ICH regulations, clinical trial design, and supplier service specifications.


• Proficiency in vendor management, contracting, and site-related collaborations, including UAT for eCOA and IRT systems.


• Results-driven with proven ability to complete projects within timelines.


• Excellent interpersonal, negotiation, problem-solving, and communication skills in a matrixed environment.


• Demonstrated networking abilities, team collaboration, and decision-making capabilities.


• Strong scientific curiosity and good knowledge of working on Clinical Trials with an Oncology focus, would be highly beneficial.

Benefits & Rewards

• Expected Annual Base Salary Range for role: £ 49,140.00 - 91,260.00


• The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.


• In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.


• We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs.


• In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.


• Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.


• We also provide access to the Novartis Life Handbook for more details.

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov.

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Skills Desired

• Budget Management


• Clinical Trial Management


• Clinical Trials


• Clinical Trials Operations


• Global Clinical Trials (Inactive)


• Negotiation


• Pharmaceutical Industry


• Process Improvements


• Project Planning


• Vendor Compliance


• Vendor Contracts


• Vendor Management


• Vendor Oversight


• Vendor Partnerships


• Vendor Services


• Waterfall Model