Global Process Manager

GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd.; London Borough of Hammersmith and Fulham; Hybrid; GBP 40,000 - 73,000; Full time

Benefits offered by this job

Hybrid work model

14 weeks parental leave

Company car or car allowance

Retirement plans

Insurance plans

Wellbeing resources

Global recognition programs

Job summary

Novartis Pharmaceuticals UK Ltd. in London is seeking a Global Process Manager to drive continuous improvement of global regulatory processes that support clinical development across regions.

You will lead design, optimisation and implementation to enhance quality, compliance and efficiency while partnering with cross-functional teams to close gaps. This role offers hybrid working with UK-based and remote options, a base salary within the disclosed range, and potential performance bonuses.

Qualifications

• Bachelor's degree in life sciences, pharmacy, healthcare or a related scientific discipline.
• Significant experience in regulatory affairs, clinical development or pharmaceutical process management.
• Strong understanding of global clinical trial regulations and regulatory submission processes.
• Proven ability to lead complex process improvement and transformation initiatives across global organisations.
• Excellent stakeholder management skills with experience influencing diverse cross-functional teams.
• Strong analytical, problem-solving and project management capabilities with a focus on delivering measurable outcomes.

Responsibilities

• Drive continuous improvement of global regulatory processes supporting clinical trial applications across multiple regions.
• Lead process design, optimisation and implementation initiatives to enhance quality, compliance and operational efficiency.
• Partner with cross-functional stakeholders to identify process gaps and deliver sustainable solutions.
• Monitor regulatory process performance and recommend data-driven improvements to accelerate execution.
• Develop and maintain process documentation, standards and governance frameworks across the organisation.
• Support digital transformation initiatives by embedding innovative tools and best practices into workflows.
• Champion change management activities to ensure successful adoption of new processes and ways of working.

Skills

Regulatory affairs

Clinical development

Process management

Regulatory submissions

Stakeholder management

Project management

Data-driven improvements

Education

Bachelor's degree in life sciences, pharmacy, healthcare or related

Job description

Salary Range: £39,567.50 - £73,482.50 Job Description Summary #LI-Hybrid Primary Location: London, United Kingdom (for candidates residing within 50 miles of the office) Other Locations: Remote, United Kingdom (UK based candidates living more than 50 miles from the office) Relocation Support: This role is based in London, United Kingdom. Novartis is unable to offer relocation support: please only apply if accessible. At Novartis, our purpose is to reimagine medicine to improve and extend people's lives. As a Global Process Manager, you will have the opportunity to shape how innovative medicines reach patients by driving excellence across critical regulatory processes that support clinical development worldwide. This is a highly visible role where your ideas, expertise and passion for continuous improvement will directly influence the efficiency, quality and compliance of global clinical trial operations. If you are motivated by solving complex challenges, collaborating across diverse teams and creating meaningful impact at scale, we would love to hear from you.

Key Responsibilities

• Drive continuous improvement of global regulatory processes supporting clinical trial applications across multiple regions.
• Lead process design, optimisation and implementation initiatives to enhance quality, compliance and operational efficiency.
• Partner with cross-functional stakeholders to identify process gaps and deliver sustainable solutions.
• Monitor regulatory process performance and recommend data-driven improvements to accelerate execution.
• Develop and maintain process documentation, standards and governance frameworks across the organisation.
• Support digital transformation initiatives by embedding innovative tools and best practices into workflows.
• Champion change management activities to ensure successful adoption of new processes and ways of working.

Essential Requirements

• Bachelor's degree in life sciences, pharmacy, healthcare or a related scientific discipline.
• Significant experience in regulatory affairs, clinical development or pharmaceutical process management.
• Strong understanding of global clinical trial regulations and regulatory submission processes.
• Proven ability to lead complex process improvement and transformation initiatives across global organisations.
• Excellent stakeholder management skills with experience influencing diverse cross-functional teams.
• Strong analytical, problem-solving and project management capabilities with a focus on delivering measurable outcomes.

Benefits & Rewards

• At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.
• Expected Annual Base Salary Range for role: £39,567 to £73,482
• The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
• In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
• The rewards of being part of our team go far beyond base pay and incentives.
• We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs.
• In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
• You may be eligible for a company vehicle or a car allowance in accordance with the applicable local Novartis policies and guidelines.
• Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.
• Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf
• Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable.
• A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion / EEO paragraph

Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Skills Desired

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .