Triage Sister/Charge Nurse

South Tees Hospitals NHS Foundation Trust; Tees Valley; On-site; GBP 38,000 - 47,000; Full time

Job summary

A regional healthcare trust is looking for a Triage Sister/Charge Nurse to join the Integrated Single Point of Access team. This role involves ensuring the triage and prioritisation of new referrals, working nightly and offering flexible hours. Candidates should have a nursing qualification and experience in triage. The position offers competitive salary and opportunities for professional development.

Benefits

Leadership and improvement training

Flexible working hours

Qualifications

• Experience in community healthcare settings.
• Ability to meet tight deadlines and deliver high-quality care.
• Commitment to personal and others' development.

Responsibilities

• Prioritise and triage new referrals for care.
• Collaborate with primary and secondary care providers.
• Consult virtually with patients and professionals.

Skills

Physical assessment skills

Disease management skills

SystmOne usage

Autonomous decision-making

IT literacy

Education

Degree or Diploma in Adult Nursing

Non-medical prescribing qualification

Job description

Go back South Tees Hospitals NHS Foundation Trust

Triage Sister/Charge Nurse

The closing date is 13 October 2025

Triage Sister, Integrated Single Point of Access (ISPA) - Overnight Shifts

Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage.

The post holder will be working at group to integrate the triage team to support the delivery of the service.

This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team.

You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of urgent community response and hospital at home referrals. You will require expert clinical knowledge and judgement to facilitate your decision making.

The roles will be office based with some clinical time included, and we can offer flexible working to support your work life balance.

This is an exciting role in a dynamic service and we welcome your application.

The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.

Main duties of the job

The roles are designed to prioritise care on an urgency basis along with supporting the journey through services.

You will work closely with primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.

The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patient. The successful candidate will be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.

The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes.

Candidates must have access to a work vehicle for work purposes to meet the requirements of the role.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

• Your Leadership Impact
• Leading Your Team to Success
• Service Improvement for Beginners
• Developing your Service Improvement Skills

The leadership and improvement programme aims to:

• Explore leadership within the NHS
• Promote Trust values and behaviour
• Develop your leadership effectiveness and skill
• Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role

After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Qualifications & Training

• Degree or Diploma in Adult Nursing
• Physical assessment and disease management skills course (level 6) or equivalent qualification in Long Term Condition management
• Non-medical prescribing qualification - or willingness to work towards this.

Experience

• Experience of working within a community setting

Knowledge & Skills

• Experience of using SystmOne and other electronic patient records
• Ability to direct and coordinate programmes of care working autonomously and collaboratively
• Ability to use initiative to make a decision within sphere of work and/or knowledge recognising where assistance is required
• IT literate

Personal Attributes

• Commitment to the development of self and others. Willingness to undertake further training and development
• Able to work under pressure/meet tight deadlines whilst delivering high quality outcomes
• Ability to direct and coordinate programmes of care working autonomously and collaboratively
• Demonstrate a positive image of the Nursing profession
• Courage to raise concerns and challenge practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South Tees Hospitals NHS Foundation Trust

£38,682 to £46,580 a year per annum (pro rata)