Triage Sister/Charge Nurse

South Tees Hospitals NHS Foundation Trust; Hartlepool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A NHS healthcare provider in Hartlepool is seeking a Triage Sister for the Integrated Single Point of Access Team. This role involves triaging new referrals and supporting patient pathways while collaborating closely with healthcare professionals. Candidates should possess a nursing qualification and have flexible work options available. This is an office-based position with some clinical responsibilities, offering a chance for professional development.

Benefits

Leadership and improvement training

Flexible working options

Professional growth opportunities

Qualifications

• Must have a nursing qualification.
• Experience or interest in triage is essential.
• Access to a work vehicle for job purposes is required.

Responsibilities

• Triage and prioritize all new referrals.
• Collaborate with healthcare staff and organizations.
• Ensure effective and appropriate patient outcomes.

Skills

Nursing qualification

Clinical knowledge

Risk assessment skills

Communication skills

Job description

Triage Sister, Integrated Single Point of Access (ISPA) - Overnight Shifts

Are you looking for a new and exciting challenge? This is a great opportunity to join our Integrated Single Point of Access Team. We are seeking experienced and motivated clinicians with a nursing qualification and an interest or experience in triage.

The post holder will work at a group level to integrate the triage team and support service delivery. This role follows a review as part of our transformation programme and involves a multidisciplinary workforce within the ISPA, alongside an experienced administrative team.

You will be responsible for triaging and prioritising all new referrals, including urgent community response and hospital-at-home referrals. Expert clinical knowledge and judgement are essential for effective decision-making.

This office-based role includes some clinical time, with flexible working options to support your work-life balance.

The role involves using clinical knowledge and risk assessment skills to prioritise referrals through the triage service, ensuring care is prioritised based on urgency and supporting patient pathways.

You will collaborate closely with primary and secondary care, as well as local third sector and voluntary organisations, to ensure patients receive appropriate care. The role also involves virtual consultations with staff, patients, carers, and other professionals.

The post holder must ensure all contacts with the clinical triage service lead to effective and appropriate patient outcomes and be adaptable to changing organisational and community needs.

We are committed to providing a development programme that enhances academic qualifications, nursing interests, and professional growth, offering insights into organisational structures and processes.

Candidates must have access to a work vehicle for work purposes.

Skills and Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to support staff development. Attendance is expected at the following sessions:

• Your Leadership Impact
• Leading Your Team to Success
• Service Improvement for Beginners
• Developing your Service Improvement Skills

The Leadership and Improvement Programme aims to:

• Explore NHS leadership
• Promote Trust values and behaviours
• Develop leadership effectiveness and skills
• Equip staff to lead and implement service improvements within their roles

After completing these initial training days, further leadership and improvement opportunities are available, including in-house courses and bite-sized programmes through our Leadership and Improvement Team.

For further details or informal visits, contact:

• Name: Jane Crossen
• Job Title: Clinical Lead
• Email: [e-mail]
• Telephone: [phone]