Triage Practitioner

The Dudley Group NHS Foundation Trust; Brierley Hill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Brierley Hill is looking for an experienced Clinical Triage Nurse to join their team. You will provide telephone triage and clinical assessment to support urgent care needs. The role requires excellent communication skills, flexibility, and the ability to make confident decisions. The position operates from 8am to 9pm, requiring some flexibility. Join us in delivering essential care to patients across our community.

Qualifications

• Flexibility and approachability with a sound clinical evidence-based background.
• Confident decision-making skills, able to challenge when necessary.

Responsibilities

• Provide clinical support to Healthcare professionals.
• Take telephone referrals from various Health Professionals.
• Visit patients in their own home when required.

Skills

Excellent communication

Customer care

IT skills

Job description

An exciting opportunity has arisen for an experienced, enthusiastic and motivated nurse to join our hard working team!

We are looking for Clinical Triage Nurses to join the Dudley Clinical Hub (Single Point of Access) offering telephone Triage, clinical advice and signposting.

Based at Brierley Hill Health and Social Care Centre, the successful applicant will join an integrated, collaboratively focused team, employing a proactive clinical practice and knowledge to provide phone triage / clinical assessment skills in order to support urgent care for patients across our health economy.

The Service is the single point of access for patients registered with a Dudley GP for all admission avoidance referrals from professionals and for patients requiring Health and Social Care Services.

The Service operates between the hours of 8am - 9pm, 7 days per week, and 365 days per year. The successful applicant will be expected to work flexibly throughout this period.

We need applicants to be flexible, approachable and have a sound clinical evidence based background and knowledge. They will need to be friendly but assertive, and be confident in their own decision making; being able to challenge when necessary.

The Triage Nurse will provide clinical support, assistance and professional expertise to all Healthcare professionals in support of avoiding inappropriate hospital attendances and admissions, then referring onto the most appropriate service for the patient's needs.

Working closely with, and acting as the referral point for the Urgent Community Response Team.

The primary objectives are to prevent unnecessary admission to acute care and to facilitate collaborative MDT management for patients closer to home.

The role involves taking telephone referrals from GP's, West Midlands Ambulance Service, Community Nurses and all other Health Professionals.

The triage Nurse will be expected to visit patients in their own home supported by the Medical Lead and Senior Practitioners if required.

Responsibilities

• Provide clinical support, assistance and professional expertise to all Healthcare professionals
• Take telephone referrals from GP's, West Midlands Ambulance Service, Community Nurses and all other Health Professionals
• Visit patients in their own home supported by the Medical Lead and Senior Practitioners if required

Requirements

• Flexible, approachable and have a sound clinical evidence based background and knowledge
• Friendly but assertive, and be confident in their own decision making; being able to challenge when necessary
• Excellent communication, customer care and IT skills

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups.

By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal.