Triage Nurse - District Nursing

Oxford Health Nhs Foundation Trust; Oxford; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

27 days annual leave

NHS Discount

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Staff networking and support groups

Job summary

Oxford Health NHS Foundation Trust seeks a District Nurse Triage team member to assess referrals by telephone and email, determine urgency, and coordinate appropriate community visits or signposting. You will work closely with District Nurse teams to ensure safe, timely care at the right place.

The role operates 7 days a week with core hours, on-site induction, and a commitment to professional development, supported by NHS benefits and supervision.

Qualifications

• Registered General Nurse (adult) with UK registration.
• Educated to degree level or equivalent.
• Knowledge of long-term conditions and their management.
• Ability to manage competing priorities and work under pressure.

Responsibilities

• Triage referrals received by telephone and email.
• Identify appropriate level of care and urgency.
• Arrange urgent, same-day and routine community visits.
• Provide clinical advice when a face-to-face visit is not necessary.
• Collaborate with District Nurse teams and community services.

Skills

IT literacy

Clinical governance

Risk assessment

Prioritisation

Education

Registered General Nurse (adult)

Degree level education

Job description

Job summary

An opportunity has arisen to join a well-established team within the District Nurse Triage Team at Oxford Health NHS Foundation Trust. Using sound clinical knowledge, professional judgement and risk assessment skills, clinicians will assess referrals, clearly identify urgent and non-urgent care needs, and coordinate the most appropriate response. This may include arranging urgent, same-day or routine visits from District Nurse clinicians, signposting patients to alternative services, or providing clinical advice where appropriate. The team plays a key role in coordinating timely, responsive and patient-centred care, ensuring patients receive the right support in the right place and at the right time within the community setting. The successful candidate will:

• Clinically triage referrals received by telephone and email.
• Use clinical knowledge, professional judgement and risk assessment skills to identify the appropriate level of care and urgency.
• Arrange and coordinate urgent, same-day and routine visits for patients in the community.
• Provide clinical advice and support where a face-to-face visit is not necessary.
• Work closely with District Nurse teams and wider community services to ensure safe and effective care coordination.
• Contribute to the ongoing development of the District Nurse Triage Desk and the future delivery of community care.

Main duties of the job

The services currently operates 7 days a week, 365 days a year, with core hours of 08.00-18.30. Shift patterns are 08.00-16.00, 10.30-18.30 or 08.00-18.30. What will we give you? Once you have started with Oxford Health you will be on the road to develop and hone your clinical skills. We offer each person a bespoke induction in your team with a period of being supernumerary, which is usually up to 4 weeks. We will ensure you can attend the District Nursing Induction programme, this is tailored to district nursing staff, encompassing as facets of Oxford Health and the lived experience of what you will do, giving you an insight into the organisation. The preceptorship programme is another opportunity for you and you will be able to undertake a service development project. We are Oxford Health pride ourselves in supporting and developing our staff to achieve their potential and to fly in their career. This role is a Triage based office job and requires to you to be on site. Previous applicants in the last 3 months need not apply.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team". Our values are: "Caring, safe and excellent". At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Qualification

Essential

• Registered General Nurse (adult).
• Educated to degree level or equivalent.

Desirable

• Mentor qualification.

Experience

Essential

• Knowledge around long term conditions and their management.
• Ability to manage competing priorities and work under pressure.

Desirable

• Previous Community Services experience.
• Evidence of clinical ability. catheterisation, meds administration, wound care.

Skills

Essential

• IT literate with basic key board skills.
• Demonstrates an understanding of the Clinical Governance requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).