This post sits in the Milton Keynes Community Mental Health Hub of Central and North West London NHS Foundation Trust. The post holder triages routine adult mental health referrals passed from SPA, assessing need and risk and deciding the right pathway for each person. Beyond triage, the role may include a caseload, keyworking and short psychosocial interventions, along with supervising colleagues and students. Registration and post-qualification adult mental health experience decide fit.
What the job involves
- Triage routine adult mental health referrals from SPA, including proportionate biopsychosocial assessment of need, risk, urgency and the appropriate response
- Assess and formulate risk, protective factors and safety needs, escalating to SPA, CRHTT, emergency, safeguarding or senior Hub clinicians where needed
- Apply Hub thresholds, referral criteria and clinical pathways, seeking senior clinical support for complex decisions
- Present triaged referrals at the daily referrals meeting and contribute to multidisciplinary decisions and clear documentation of outcomes
- Liaise with the person, carers, referrers and other professionals to support safe, evidence-based decisions
- Give people, carers and referrers clear information on decisions, next steps, timescales, safety-netting and routes for re-contact or escalation
- Allocate, signpost and refer onward to Hub pathways, primary care, NHS Talking Therapies, voluntary services, substance misuse, social care and other agencies
- Where required, manage an allocated caseload or keyworker role, remaining accountable for assessment, care planning, review and safe discharge
- Deliver evidence-based individual or group psychosocial interventions where required
- Promote recovery-focused, strengths-based and least restrictive practice, considering consent, capacity, equality and reasonable adjustments
- Provide clinical supervision and development support to junior colleagues, and act as practice supervisor for students
- Take part in regular clinical and managerial supervision with the Community Mental Health Hub Team Manager
What's required
Qualifications
- Qualified as an RMN, mental health social worker or mental health occupational therapist
Registration & licences
- Current NMC or HCPC registration
- Social Work England registration for mental health social workers
- Evidence of regular updating of practice in line with registration requirements
Experience
- Demonstrable post-qualification experience in adult mental health services
- Experience of completing biopsychosocial assessments and risk formulations
- Experience of making autonomous clinical decisions and managing competing priorities
Skills & knowledge
- Ability to recognise deterioration or urgent risk, elevate appropriately and work across routine and urgent pathways
- Effective verbal and written communication in English
- Knowledge of personalisation and the recovery approach
Nice to have
- Mentorship or practice teacher certificate
- MSc or postgraduate diploma in mental health interventions
- Knowledge of socio-economic factors in relation to mental health problems
- Experience of working with primary health care teams