Triage/Facilitator - Clinical Nurse Specialist, AHP or Paramedic

NHS; Birmingham; On-site; GBP 44,000 - 52,000; Full time

Job summary

A prominent healthcare provider in Birmingham seeks a Clinical Specialist Triage/Facilitator to lead urgent care responses in a palliative setting. This full-time/part-time role involves assessing and coordinating care for patients in crisis. Candidates must have relevant healthcare qualifications and experience in palliative care. This is an opportunity to make a significant impact in the community and provide compassionate care.

Qualifications

• Must hold a current UK professional registration
• Experience in delivering holistic palliative care to patients
• Evidence of continuous professional development

Responsibilities

• Assess, triage, and coordinate care across Birmingham and Solihull.
• Provide specialist palliative care and support in patients' homes.
• Prioritise and triage patients with palliative, End-of-Life, and acute conditions.

Skills

Relevant HCP qualification (e.g. RGN/HCPC)

NMC Adult registered nurse

Independent prescribing qualification/specialist training (V300)

Advanced communication skills training

Education

Masters degree (Healthcare Related) or working towards with Level 7 education

Relevant post graduate specialist qualification

European certificate in Essential Palliative Care

Job description

Job summary

Triage/Facilitator (Clinical Nurse Specialist, AHP or Paramedic) 24/7 Specialist Palliative Urgent Response (SPUR)

Closing Date: 16 October 2025

Interview Date: TBC

Location: Various locations across Birmingham

Hours: 37.5 hours per week (full-time) or part-time day/night shifts available

Salary: Hospice Clinical Band 7 £44,835 to £51,307 (pro rata for part-time)

DBS Requirement: Enhanced check with Adult Barring List

Join Birmingham Hospices Ground Breaking New 24/7 SPUR Service

At Birmingham Hospice, we're proud to be at the forefront of compassionate, community-based palliative care. As we launch our innovative 24/7 SPUR service, we're looking for a skilled and empathetic healthcare professional to lead urgent care responses during the night.

About the Role

The Clinical Specialist Triage/ Facilitator will be the first point of contact for patients and families in crisis. You'll assess, triage, and coordinate care across Birmingham and Solihull, ensuring timely, sensitive, and expert support in patients' homes.

This is a unique opportunity to:

• Work autonomously as a clinical leader
• Deliver holistic care that addresses physical, emotional, and spiritual needs
• Collaborate with multidisciplinary teams and external services
• Manage safeguarding concerns and medical emergencies with confidence

Responsibilities

As the Clinical Specialist Triage/Facilitator, you will:

• Prioritise and triage patients presenting with a range of conditions including palliative, End-of-Life and acute conditions, making any necessary referrals in an appropriate manner
• Implement and evaluate personalised care planning, individual specialised treatment plans, MASC, RESPECT and advanced care planning for patients
• Provide specialist palliative care and support to patients and their families/loved ones in the place they call home as required in accordance with clinical based evidence, NICE and the NSF
• Be sensitive to patients and their families/loved ones changing physical, psychological and spiritual needs

What You'll Bring

Essential:

• Relevant HCP qualification (e.g. RGN/HCPC)
• NMC Adult registered nurse
• Masters degree (Healthcare Related) or working towards with Level 7 education
• Independent prescribing qualification/specialist training (V300)
• Relevant post graduate specialist qualification
• European certificate in Essential Palliative Care
• Advanced communication skills training
• Evidence of continuous professional development

Desirable:

• Teaching qualification or demonstrable experience

Equality and Diversity

The hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration.