Tree Planting Projects Administrator (Hybrid, 4-month)

Woodland Trust; Grantham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Enhanced Employer Pension

Life Assurance

Flexible and hybrid working options (7

25 Days plus Bank Holidays (pro rata)

Job summary

The Woodland Trust is the UK’s largest woodland conservation charity seeking an Administrator to support tree planting projects from application to completion, including MOREwoods and MOREhedges schemes.

You’ll work with another administrator to provide essential administrative and coordination support to project officers, helping to ensure projects run smoothly while delivering excellent advice and customer service to members of the public.

Qualifications

• Experience in customer service and supporting members of the public.
• Proficient in Microsoft Office applications, including Teams, Word and Excel.
• Basic knowledge of woodland creation and tree planting (Desirable).
• Experience using ArcGIS and other online mapping tools (Desirable).
• Confident using CRM systems and databases, with experience maintaining accurate records and handling personal data (Desirable).
• Excellent written and verbal communication skills.
• Able to work independently and collaboratively, using initiative to support team objectives.
• Highly organised with strong attention to detail and effective time management.

Responsibilities

• Assess and map outreach project applications using online tools, gathering additional information where needed to determine eligibility.
• Participate in funding panels, reviewing and approving applications based on eligibility and suitability.
• Coordinate with nurseries, project officers and landowners to support tree deliveries.
• Provide guidance and signpost members of the public to woodland creation advice via phone and shared inboxes.
• Maintain accurate records by updating CRM databases and other internal systems.
• Raise sales and purchase orders as required.
• Collaborate with internal departments and wider teams to support project delivery.
• Provide administrative and operational support to the team and team leaders as needed.

Skills

Customer service

Microsoft Office

Team collaboration

Time management

Tools

ArcGIS

CRM software

Job description

The Woodland Trust is the UK’s largest woodland conservation charity seeking an Administrator to support tree planting projects from application to completion, including MOREwoods and MOREhedges schemes.

You’ll work with another administrator to provide essential administrative and coordination support to project officers, helping to ensure projects run smoothly while delivering excellent advice and customer service to members of the public.