Treatment Coordinator Lead (Titration) – Immediate start available

Psychiatry UK; Camelford; On-site; GBP 30,000 - 36,000; Full time

Job summary

Psychiatry UK is seeking a Treatment Coordinator Lead to oversee administrative support for the Treatment Delivery Pathway (Titration). This remote role involves managing a team, improving processes, and ensuring effective communication. The ideal candidate will have strong leadership skills, experience in change management, and proficiency in Microsoft Office, particularly Excel and PowerPoint. Besides a competitive salary, the role offers a working-from-home allowance, contributing to a comprehensive benefits package focused on employee wellbeing.

Benefits

Health Cash Plan

Well Hub Subscription

Employee Assistance Programme

Annual Volunteering Day

Enhanced Sickness and Family Leave pay

Length of Service Bonus

Work from Home allowance

Pension options

Qualifications

• Experience in change management and implementation.
• Proven experience in driving process change and making improvements.
• Team management and leadership experience.
• Strong administration background, including work as an administrative, virtual, or office assistant.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Excellent written and verbal communication abilities.
• High attention to detail.
• Knowledge of office management systems and procedures.
• Effective problem-solving capabilities.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.

Responsibilities

• Oversee the team responsible for providing administrative support across the Treatment Delivery Pathway (Titration).
• Work with the Pathway Delivery Manager and others to improve processes, highlight concerns, and set priorities.
• Take initiative in identifying issues and proposing innovative, patient-focused solutions.
• Thrive in a fast-paced environment, responding flexibly to shifting priorities.
• Use strong written and verbal skills to engage with internal teams and external agencies.
• Develop, communicate, and maintain standard operating procedures and ensure team adherence.
• Chair weekly meetings, conduct regular 1-2-1s, manage development, performance, and training needs.
• Assist with reports, handle senior management queries, and liaise with wider teams as needed.
• Manage personal workload effectively to meet regular and ad-hoc operational deadlines.
• Engage in appraisals, supervision, training, and provide cover for colleagues when required.

Skills

Change management and implementation

Proven experience in driving process change

Team management and leadership experience

Strong administration background

Proficient in Microsoft Office

Excellent written and verbal communication

High attention to detail

Effective problem-solving capabilities

Strong organisational skills

Education

Qualification as an Administrative assistant or Secretary

Tools

Microsoft Office

Job description

Treatment Coordinator Lead (Titration)– Immediate start available

United Kingdom (Remote)

Reporting to: Treatment Pathway Delivery Manager

Remuneration: up to £36,000- plus £1000 working from home allowance

Contract Type: Permanent/ Full time - 40hours per week

Location: Home-based/various UK meeting locations as required

Closing Date for applications: Friday 26th July at 12noon*

About Us:

Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care.

A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remote full-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference.

The Treatment Coordinator Lead,will oversee the team responsible for providing administrative support across the Treatment Delivery Pathway (Titration). This role will play a pivotal part in driving change and making improvements,optimising systems and processes to enhance efficiency in appointment management within the pathway.

This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK.

As our Treatment Coordinator Lead,you will:

• Work with the Pathway Delivery Manager and others to improve processes, highlight concerns, and set priorities.
• Take initiative in identifying issues and proposing innovative, patient-focused solutions.
• Thrive in a fast-paced environment, responding flexibly to shifting priorities.
• Use strong written and verbal skills to engage with internal teams and external agencies, navigating sensitive or complex discussions.
• Develop, communicate, and maintain standard operating procedures and ensure team adherence.
• Set and monitor team performance targets; oversee daily task allocation and operational priorities.
• Chair weekly meetings, conduct regular 1-2-1s, manage development, performance, and training needs.
• Assist with reports, handle senior management queries, and liaise with wider teams as needed.
• Manage personal workload effectively to meet regular and ad-hoc operational deadlines.
• Engage in appraisals, supervision, training, and provide cover for colleagues when required.

To succeed as our Treatment Coordinator Lead, you will be:

A professional who is resilient, friendly, approachable, and supportive, with the ability to work independently, manage time effectively, and maintain alignment with organisational priorities.Proven experience indriving process change and making improvements it vital to this role.

Essential Qualifications, Skills and Experience:

• Experience in change management and implementation
• Proven experience in driving process change and making improvements
• Team management and leadership experience
• Strong administration background, including work as an administrative, virtual, or office assistant
• Proficient in Microsoft Office, particularly Excel and PowerPoint
• Excellent written and verbal communication abilities
• High attention to detail
• Knowledge of office management systems and procedures
• Effective problem-solving capabilities
• Strong organisational skills and the ability to manage multiple tasks simultaneously

Desirable Qualifications, Skills and Experience:

• Qualification as an Administrative assistant or Secretary
• Experience working in a psychiatric and/or private hospital setting

Psychiatry UK: Supporting You

We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options.

At Psychiatry UK, we care about what matters to you.

Recruitment Process

At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes:

• Application
• Profile review
• Screening conversation
• Competency based interview(s)

If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at [e-mail] to discuss any adjustments that would support you.

If this opportunity excites you, why not apply today? *We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.