Treatment Coordinator / Dental Nurse

Dental Beauty Group; London Borough of Croydon; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate £20 p/h

Management network and monthly idea-sh

CPD costs covered

Team social events

Progression opportunities

Job summary

Invisiblebraces4u is expanding at the Addington site and seeks a Treatment Coordinator/Dental Nurse to guide patients through the care journey, support with treatments and Invisalign tasks, and drive strong patient conversion. The role emphasizes patient experience and team collaboration.

Open to applicants without formal dental nursing qualifications, with training provided. Saturday and Sunday 9am–7pm shifts.

Qualifications

• A candidate with prior experience in a Treatment / Patient Coordinator capacity is highly desirable.
• A candidate with prior experience as a Dental Nurse is desirable but not essential.
• Sales/lead generation background with drive to progress in the industry is welcome.

Responsibilities

• Lead patients through the established patient journey and improve conversion rates.
• Book follow-ups, complete check-ins and assist with finance applications.
• Provide high-quality dental nursing support when required to assist dentists/hygienists/therapists.
• Assist with Invisalign dentistry tasks: scans, attachments and follow-up assessments.
• Ensure excellent service quality aligned with company strategy and targets.
• Support the wider practice team to enhance performance and knowledge.
• Drive revenue targets through lead management and conversion skills.
• Assure compliance with practice and patient journey procedures.

Skills

Treatment Coordinator

Dental Nurse experience

Lead generation

Invisalign dentistry

Dentally software

Tools

Dentally software

Job description

Treatment Coordinator / Dental Nurse

Department: Practice Recruitment

Employment Type: Permanent

Location: Addington

Compensation: £20.00 / hour

Description

*Exciting TCO/Dental Nurse Position - Invisiblebraces4u Addington*

*Saturdays & Sundays - 9am - 7pm*

Invisiblebraces4u (IB4U) are excited to be opening the search for a Treatment Coordinator/Dental Nurse to join us at our new site, operating out of Dental Beauty Addington. This is a fantastic opportunity for an ambitious and driven individual to join Europe's leading Invisalign provider.

You will be joining a fantastic team of clinicians, led by our founders, who all work together in harmony to deliver a brilliant patient journey. As the business continues to expand, there will also be extensive progression opportunities available.

*Please note you do not need to be a qualified Dental Nurse to apply for this position, however it is highly desirable*

Key Responsibilities

• Leading patients through our well established patient journey - offering treatments and ensuring we have strong patient conversion rates in the practice
• Ensuring a smooth patient journey process, booking in follow up appointments, completing check-ins and supporting with finance applications
• If required, to perform high quality dental nursing support assisting each dentist, hygienist or therapist in all procedures in a safe and effective manner
• If required, supporting all aspects of Invisalign Dentistry, completing patient scans, attachment fittings and follow up assessments
• Ensuring the provision of excellent service to patients, quality of service, cost and delivery of performance in line with company strategy, targets and mission statement
• Providing support and direction to the wider practice team to enhance performance, skills and knowledge
• Plan & driving income targets for the practice through the utilisation of lead management and conversion skills
• Ensuring practice & patient journey compliance

Skills, Knowledge and Experience

• A candidate with prior experience in a Treatment / Patient Coordinator capacity is highly desirable for this position
• A candidate with prior experience working as a Dental Nurse is not essential, but also highly desirable for this position
• We are also open to considering applicants from candidates with a sales/lead generation background who have the drive and ambition to succeed, and a hunger to progress within a new industry
• Confident in presenting themselves when meeting with their team and patients and be willing to go the extra mile to ensure our patients receive a high-end 5 star experience
• Be able to confidently discuss treatment options with patients, adopting an influencing approach and providing them with a wealth of information to support treatment uptake
• Dentally software experience is preferred but not essential as training is provided
• DBS checked with the right to work within the UK

Benefits

• A highly competitive hourly rate of £20p/h is on offer
• Access to a large management network within the business, with conferences and monthly meetings to share ideas and develop as a manager
• A great deal of support in the role from individuals, quality systems and experienced head office departments such as recruitment, marketing & finance
• GDC, Indemnity and CPD costs covered if you're a Qualified Nurse - equivalent to circa £500 per year
• Regular team social events to show our appreciation & annual company wide events
• A great deal of progression available within a forward thinking & rapidly expanding dental business