Treatment Coordinator

The PSS Group; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A private dental practice in Liverpool is seeking a part-time Treatment Coordinator. The role involves acting as the primary point of contact for patients, explaining treatment plans, and coordinating appointments. Ideal candidates will have experience in a dental environment, excellent communication skills, and a passion for patient care.

Qualifications

• Experience as a Treatment Coordinator in a dental setting is essential.
• Excellent communication and interpersonal skills are required.
• Ability to work independently and in a team is vital.

Responsibilities

• Main contact for patients throughout their treatment journey.
• Coordinate appointments with clinicians and manage patient communications.
• Support achieving treatment uptake targets and maintain accurate records.

Skills

Communication

Interpersonal Skills

Organisational Skills

Tools

Dental Software Systems

Job description

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Job Title: Treatment Coordinator
Location: Liverpool
Job Type: Part-Time (with 1 Saturday per month)
Salary: £13.00 £14.00 per hour (dependent on experience)
Sponsorship: Not available

About Us

We are a high-quality, patient-focused private dental practice in Liverpool, known for delivering exceptional care in a modern, welcoming environment. As we continue to grow, we are looking for a motivated and experienced Treatment Coordinator to join our friendly team.

Hours of Work

Thursday: 11:00am 7:30pm

Key Responsibilities

Act as the main point of contact for patients throughout their treatment journey

Explain treatment plans clearly and support patients in understanding their options

Coordinate appointments and follow-ups efficiently with clinicians and front desk

Build strong, trust-based relationships with patients to enhance their experience

Support the practice in achieving treatment uptake targets

Manage patient communications via phone, email, and in-person

Maintain accurate records and uphold patient confidentiality

Liaise with the clinical and admin teams to ensure seamless care delivery

What Were Looking For

Experience as a Treatment Coordinator in a dental setting (essential)

Excellent communication and interpersonal skills

A caring, confident, and professional manner

Ability to work independently and as part of a team

Strong organisational and time-management abilities

Knowledge of dental software systems (e.g., SOE, Dentally, or similar) is advantageous

Passionate about delivering exceptional patient care