Treatment Coordinator

Portman Dental Care; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading dental care provider is looking for a Part Time Treatment Coordinator in Bristol. This role involves ensuring exceptional patient care and coordination throughout the treatment process. The ideal candidate is positive and organized, with a passion for maintaining high standards of patient service. Benefits include competitive pay, flexible hours, and opportunities for professional development.

Benefits

Competitive salary

Practice bonus scheme

Enhanced maternity and paternity leave

Paid company sick pay

Life assurance and pension scheme

Access to Dental Academy for career support

Cycle to work scheme

Qualifications

• Experience in a dental or healthcare environment preferred.
• Ability to manage multiple tasks efficiently.
• Strong interpersonal skills.

Responsibilities

• Serve as the primary point of contact for patients.
• Conduct initial consultations and explain treatment options.
• Coordinate patient appointments and follow-ups.
• Support practice marketing efforts.

Skills

Patient care focus

Communication skills

Organization

Positive attitude

Job description

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We have a rare and exciting Part Time Treatment Coordinator position available to join our team at ourBristol - Clifton Orthodontics.

We provide clinical excellence in orthodontic dentistry, and our renowned services and dental expertise are utilised in our skilled approach to the individual needs of each patient.

As a Treatment Coordinator, you will play a crucial role in providing exceptional patient care and support throughout their dental treatment journey.

• Serve as the primary point of contact for patients, addressing their queries and concerns about treatments.
• Conduct initial consultations to understand patients' needs and explain treatment options.
• Collaborate with dentists and specialists to create comprehensive treatment plans.
• Prepare and present treatment cost estimates to patients.
• Coordinate patient appointments and follow-ups.
• Assist in the development of personalised treatment schedules.
• Liaise between patients and the clinical team to ensure smooth communication.
• Maintain accurate and up-to-date patient records.
• Support the practice's marketing efforts by promoting services and special offers.
• Contribute to improving patient satisfaction and retention rates.

What’s in it for you?

• Part-time hours – a minimum of 3 days per week. Monday and Tuesdays (another day upon discussion).
• GDC, Indemnity and CPD costs covered.
• Competitive salary starting from £[amount] per hour.
• Practice bonus scheme – our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on your practice’s performance.
• Special days – in addition to your holiday allowance and bank holidays, you can take special days off for occasions such as your birthday, getting married, moving house, and more.
• Opportunity to buy up to an additional 3 annual leave days per year.
• Enhanced maternity and paternity leave.
• Paid company sick pay.
• Life assurance and contributory pension scheme.
• Access to our Dental Academy to support your career ambitions.
• Employee Referral Scheme – earn up to £3000 per referral.
• Employee Assistance Programme – 24/7 confidential helpline and counselling service.
• GP service – 24/7 access to an experienced GP (via video or telephone), as well as second medical opinions, private prescriptions, and referrals.
• Cycle to work scheme.
• Benefits platform with access to discounted shopping, cinema, travel, and more.

About you

Our vision is to be the best private-focused dental group in the world, providing exceptional patient experience and excellent clinical care. To achieve this, we champion individuality and invest in our people. If your professional values align with ours, isn’t it time to join the Portman Dental family?

• You focus on maintaining high standards of patient care at all times.
• You are positive, enthusiastic, and honest in all aspects of your job.
• You’re able to motivate yourself and others to achieve great results for our patients.
• You enjoy recognising successes and sharing your opinions and ideas with others.

About Portman

We are a leading provider of private-focused dental care across the UK/Ireland. Recently, we merged with Dentex, bringing together two of the UK’s leading providers of private dental care, with shared values of community, integrity, and clinical freedom. We celebrate individuality and focus on putting people first—exceptional care for patients, support for practices, and professional opportunities. We operate over 350 practices with more than 4,000 members, serving over [number] patients annually across the UK, Ireland, and Benelux.

If you would like to learn more about joining Portman as a Treatment Coordinator, please review our website or share this opportunity with your network.

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Additional Information

We are an equal opportunity employer, valuing diversity, equity, and inclusion. We are committed to creating a respectful environment and providing equal employment opportunities regardless of race, religion, sex, sexual orientation, gender reassignment, pregnancy, marital status, disability, age, or nationality.