Treatment co-ordinator

Henry Schein; Bushey; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established healthcare practice in Bushey is seeking an experienced Treatment Coordinator to manage patient enquiries and treatment bookings. The ideal candidate should have a sales background, excellent communication skills, and the ability to handle confidential information. This full-time position operates Monday through Friday with opportunities for salary discussions during the interview process.

Benefits

On-site car parking

Qualifications

• Previous experience in equivalent role is essential.
• Ability to handle confidential information with discretion.
• Applicants must have full right to work in the UK with no restrictions.

Responsibilities

• Act as the primary point of contact for all new patient enquiries.
• Convert leads into consultations and treatment bookings.
• Build strong relationships with patients and provide ongoing support.

Skills

Sales and customer service background

Excellent communication skills

Strong interpersonal skills

Organised and self-motivated

Job description

A new opportunity has become available for an experienced Treatment co-ordinator to join an established mixed practice in Hertfordshire.

Key Responsibilities

• Act as the primary point of contact for all new patient enquiries
• Convert leads into consultations and treatment bookings
• Build strong relationships with patients and provide ongoing support throughout their treatment journey
• Present treatment options and finance plans clearly and professionally
• Liaise between patients, clinicians, and the front-of-house team to ensure smooth coordination of care
• Maintain accurate records of patient communications and conversions

Ideal Candidate

• Previous experience in equivalent role is essential
• Sales and customer service background with a proven track record of conversions
• Excellent communication and interpersonal skills
• Confident, organised, and self-motivated with attention to detail
• Ability to handle confidential information with discretion
• Applicants must have full right to work in the UK with no restrictions .

Working Hours

Monday to Friday - 8am - 5pm

Practice

Consisting of 6 surgeries, they are fully equipped and computerised using Dentally software. Digital X-rays and iTero Scanners on site.

Salary

Dependant on experience - happy to discuss further at interview stage

Car parking is available on site.