Travelling Communities Outreach & Engagement Worker (Part Time)

Julian House; England; On-site; GBP 13,000 - 26,000; Full time

Job summary

An established charity is seeking a dedicated Travelling Communities Outreach & Engagement Worker to support vulnerable communities across Wiltshire and Bath. This rewarding role involves engaging with clients, conducting assessments, and creating personalized support plans. You'll work closely with a passionate team to ensure comprehensive service delivery, empowering individuals to take charge of their journeys. With a commitment to inclusion and diversity, this organization offers a supportive environment and numerous opportunities for career development. If you are enthusiastic about making a difference and supporting underserved communities, this role is perfect for you.

Benefits

27 days annual leave

Extra day off for birthday

30% staff discount at charity shops

20% staff discount at bike workshops

Blue Light Card discounts

Generous pension scheme

Access to healthcare professionals

Monthly training sessions

Supportive culture with regular feedback

Reflective Practice sessions

Qualifications

• Empathy and understanding of the needs of clients from under-served communities.
• Valid driving licence and access to a vehicle for business purposes.

Responsibilities

• Conduct thorough strengths and risk assessments for clients.
• Provide clients with information and support to access services.
• Keep accurate and timely records of client interactions.

Skills

Empathy

Understanding of client needs

Open-mindedness

Communication

Education

Valid UK driving licence

Job description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role:

Travelling Communities Outreach & Engagement Worker

Salary: £13,122 (FTE £25,235)

Hours: 19.5 hours per week

Contract type: Permanent

Location: Wiltshire

Additional Information

• Valid driver's license and access to a car for business purposes
• Travel across Wiltshire and BANES (Bath & North East Somerset)
• This position is 19.5 hours per week, we are happy to discuss the hours and working pattern

The Role

Join our dedicated Gypsy, Roma, Traveller, and Boater (GRTB) Service team and take on a truly meaningful role! This is a fantastic opportunity to actively engage with and support travelling communities across Wiltshire and Bath & North East Somerset. Your work will take you to a variety of locations, including council and private sites, as well as roadside stops, where you'll make a tangible difference.

As part of this role, you'll collaborate closely with our team and partner agencies to ensure a seamless and comprehensive service for all clients. Your key responsibilities will include conducting thorough strengths and risk assessments, regularly reviewing progress, and co-creating personalised support plans that reflect each individual's unique needs and preferences. By prioritising client involvement at every step, you'll empower them to take charge of their journey with your guidance.

Responsibilities Include

• Progress and track referrals made to the service
• Provide clients with information and ensure an enabling service so that the appropriate services can be accessed
• Keep accurate and timely records of all client interactions
• Support clients to engage in consultation events both within the organisation and in the wider community
• Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements

• A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work
• Empathy and understanding of the needs of Julian House clients
• Enthusiasm for supporting individuals from under-served communities and having an open-minded, non-judgmental approach

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• For all the fantastic and valuable work you’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Travelling Communities Outreach & Engagement Worker, please get in touch with the team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!